Resolving Configurable Screen UI Template Conflicts
Use the Configurable Screen UI Template Conflicts screen to resolve conflicting template assignments. These conflicts can occur because users belong to more than one group.
For example, John Smith belongs to the Sales1 user group and Manager1 group. The UI designer creates a UI template for Sales Order Maintenance and assigns it to group Sales1. The designer also creates a second Sales Order Maintenance template for managers and assigns it to group Manager1. When John logs in and uses Sales Order Maintenance, the system has no way of knowing which version of the UI to present.
In these situations, the system chooses the template based on an internal identifier, which might not be what is wanted or expected. The system notes this as a conflict to be resolved by the UI Template Conflicts function. You can view and manage these conflicts using the UI Template Conflicts function, accessible from the Configurable Screens table on the Configurable Screens Admin screen.
The UI Templates Conflict screen lists all users that belong to more than one group with an assigned template. The administrator can use the drop-down list in the Conflict column to select the group assignment that the system should prioritize.