SUTI Error Messages > Database and API-Related Errors
  
Database and API-Related Errors
The following section lists miscellaneous API and database-related error messages that are specific to SUTI and the recommended steps for resolving each.
Note: If the system is processing records when one of these errors is generated, it stops processing immediately after encountering the error.
Invalid character in numeric input (76); Pipe to subprocess has been broken (140)
Resolving Setup Errors summarizes common reasons why this message displays and the actions you can take to resolve each problem.

Resolving Setup Errors
 
Problem
Solution
User does not have execute privileges to vqapi file.
Confirm that execute privileges for all users are set for the vqapi file, located in the directory specified as the vqapi_dir parameter of vqapi.ini.
Shared library environment variable has not been set.
Confirm that the shared library environment variable to the Quantum 4.1 lib directory has been set for your operating system.
Read and/or write access to Quantum databases has not been set.
Confirm that read and write privileges to the Quantum databases are set for all users.
Quantum status 214. Quantum database not open.
Verify that Quantum is connected and running. If SUTI has stopped running, restart it using the Tax Interface Startup Utility (29.12.1).
Quantum status 309. Unsupported database type.
Make sure that the db_type variable in vqapi.ini is set to ISAM. See INI File Errors.
Quantum Status 314. Quantum API not enabled.
Set Enable API to Yes in Tax Interface Control (29.12.24). See Setting Up Tax Interface Control
Quantum interface startup failed.
Resolving SUTI Startup Failure Errors summarizes common reasons why this message displays and the actions you can take to resolve each problem.

Resolving SUTI Startup Failure Errors
 
Problem
Solution
One or more of the Quantum databases are not installed or functioning.
Verify that all of the Quantum databases are installed and that Quantum is running. Restart the interface, if required, using the Tax Interface Startup Utility (36.5.3.1).
Tax Interface Control has not been set up.
Set up Tax Interface Control.
Enable API is No in Tax Interface Control.
Set Enable API to Yes.
The INI file vqapi.ini was not found in the PROPATH.
Place the INI file vqapi.ini in a directory visible to the PROPATH.
There are incorrect entries in vqapi.ini.
Verify that vqapi.ini is correctly configured. For more information, see INI File Errors.
The Quantum API executable was not found in the directory indicated by the INI file parameter vqapi_dir.
Enter the correct directory path for vqapi_dir in vqapi.ini.
Non-Progress executable program not found.
This error message is generated when the system cannot locate the API executable—vqapi for UNIX systems and vqapi.dll for Windows systems. When this occurs, SUTI cannot be started.
To resolve this error, make sure that the directory path specified for vqapi_dir in the INI file vqapi.ini points to the location of the vqapi executable file. See INI File Errors.