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  •     QAD Glossary

  • Delivery Performance Dashboard
    The Delivery Performance dashboard organizes common measures of Carrier Performance showing statistics that can be used to evaluate and improve the effectiveness of meeting customer delivery expectations. Sales analysts can use this data to:
    Spot anomalies and exceptions in shipping history.
    Discover opportunities for improved delivery performance and customer retention.
    Analyze the level of delivery and pickup failures.
    The visual items on the Delivery Performance dashboard (each of which is discussed in more detail) include:
    On Time Performance by Month
    Unsuccessful Deliveries by Month
    Correctly Addressed Packages not Delivered First Time
    Address Corrections by Month
    Collections not Collected correctly First Time
    To access this dashboard, log in to QAD BI system using your user ID and password. The system automatically redisplays the last used dashboard for a given user ID. If the Delivery Performance dashboard does not appear immediately after login, use the Dashboard Menu at the top of the window. Select QAD Standard|Transportation Management|Delivery Performance.

    Accessing the Delivery Performance Dashboard
    A parameter selection bar allows you to specify:
    The from/to date period for the statistics
    The Shipment Direction for the shipment transactions included in the statistics

    Parameter Selection Bar
    Click in any of the date range selection boxes and type an appropriate value directly, or use the drop-down list and select the appropriate period date.
    Click in the Shipment Direction – Inbound and/or Shipment Direction – Outbound check boxes to select or clear choices.
    After making your selections, click Refresh to update the statistics to match the appropriate selections.
    See Shipment Volume Summary Dashboard for definitions of Shipment Direction and Despatch Date.