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  •     QAD Glossary

  • Setting Up Microsoft Exchange Server
    QAD CRM can be integrated with Microsoft Exchange Server 2007 or 2010. As part of the integration steps, you must set up a user with a mailbox using Active Directory Users and Computers. Make sure that this user has the same Email ID as the one specified in the Administrator Email IDs field under menu Settings|System|AdminService|Settings.

    AdminService - Settings
    Use the following steps to set up Microsoft Exchange Server for integration with QAD CRM.
    Note: If there is no mention of a version number, Microsoft Exchange Server refers to both Microsoft Exchange Server 2007 and Microsoft Exchange Server 2010.
    Create a user in Microsoft Exchange Server named AdminServiceUser with a mailbox, where AdminServiceUser is the Adminservice user ID.
    Choose Start|All Programs|Administrative Tools|Active Directory Users and Computers.
    Right-click the User node in the left pane and choose New|User.
    Enter AdminServiceUser in the First Name and User logon name fields. Click Next.
    Right-click AdminServiceUser and then choose Properties to verify the following information:

    Properties - General Tab
    The e-mail address of AdminServiceUser. It should be AdminServiceUser@yourdomain. For example, if AdminServiceUser is admin and the domain name is, then the e-mail address should be
    The e-mail address of AdminServiceUser on the E-mail Addresses tab. Information may vary depending on your installation. If the e-mail address entries are missing, click New to create them.

    Properties - E-mail Addresses Tab