Integration with Microsoft Exchange Server
QAD CRM provides functionality to send and receive e-mail messages through the system, and maintain details of contact persons and activities. These features are further expanded through system integration with enterprise messaging and collaboration applications.
Currently the system integrates with the Microsoft Exchange Server. Future versions are planned to support other messaging applications as well.
Using the Exchange Server Integration module, you can:
Synchronize activities (of type Appointment and Task)
QAD Admin Service helps QAD CRM communicate with Exchange Server. You must specify accurate Admin Service settings that the applications can use for successfully communicating with each other.
For successful integration, system users must be associated with Microsoft Exchange Server mailboxes. You can set up these mailboxes and associate them with users. For information on setting up Microsoft Exchange Server integration, see Administration Guide: QAD Customer Relationship Management.