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Release Notes for Version 2.3
QAD Field Service Scheduler Version: 2.3
Date: June 2009
QAD Enterprise Applications Versions: QAD Enterprise Applications 2008 - Standard Edition (SE) running on QAD .NET UI 2.7.3
Installation Changes
Setup is required for the .NET UI client. See “.NET Client Setup.”
Complete the setup instructions described in “QAD Enterprise Applications 2008 – Standard Edition Setup.”
.NET Client Setup
Remove any existing qad.plugin.fss folder under:
< .NET UI HomeServer >/packages/plugins/.
This release contains the following FSS client package: for QAD 2008 SE
Extract the appropriate .zip file into < .NET UI HomeServer >/packages/.
Update < .NET UI HomeServer >/packages/plugins/manifest.qpkg and add the following line to the end of the package element:
<package ref="${Repos}/plugins/qad.plugin.fss/manifest.qpkg"/>
The next time that clients connect to the .NET UI HomeServer, they will be prompted to load the new FSS plug-in.
Note: To use the mapping capabilities of FSS, you must install Microsoft MapPoint 2006 or 2009 locally on each PC.
QAD Enterprise Applications 2008 Standard Edition Setup
QAD FSS version 2.3 is a bolt-on install to the server side and to the .NET UI plug-in.
Stop all AppServers, WebSpeed Brokers, and database servers; for example:
asbman –i qadui_AS –stop
wtbman –i qadui_WS –stop
stopProduction.bat or stop.Production
Copy the contents of the Server/SSM/2008SE folder into a folder called ssmpatch under the < QAD ERP InstallDir > folder.
Run MFG/UTIL and choose Database|Load Data Definitions.
Load < QAD ERP InstallDir >/ssmpatch/db/ssmpatch.df and < QAD ERP InstallDir >/ssmpatch/db/mfstriggers.df into the production database.
Load < QAD ERP InstallDir >/ssmpatch/db/ssmpatch.df and < QAD ERP InstallDir >/ssmpatch/db/mfstriggers.df into the empty database.
Choose Database|Load System Data into Database.
Connect to your main production database and enter < QAD ERP InstallDir >/ssmpatch/data as the input directory.
Accept the selected tables and click OK to load the data.
Repeat the data load for the administration production database.
If you have additional languages, repeat the data load into your main production database using
< QAD ERP InstallDir >/ssmpatch/data/<lang> as the input directory.
Perform a full system recompile to make use of the new schema changes.
Choose Programs|Generate Compile List File. Use <QAD ERP InstallDir> /ssmpatch/xrc as the source directory.
Choose Programs|Compile Procedures.
In the Compile List File field, enter the compile list file just generated.
Include < QAD ERP InstallDir >/ssmpatch/xrc at the beginning of the compile PROPATH and enter < QAD ERP InstallDir >/ssmpatch as the destination directory.
Click Compile to deploy the new programs. Answer Yes to any prompts, and then click Continue on the Summary screen.
If you have additional languages, repeat the compile process using the appropriate QAD Enterprise Applications language and language-specific compile database set.
Copy the compiled triggers from < QAD ERP InstallDir >/ssmpatch/triggers to
< QAD ERP InstallDir >/triggers.
Edit the PROPATH in all client scripts so that < QAD ERP InstallDir >/ssmpatch is listed before < QAD ERP InstallDir >; for example:
Production.ini (two instances)
Edit for the qadui AppServer as follows:
The PROPATH should have <QAD ERP InstallDir>/ssmpatch listed before <QAD ERP InstallDir> and <QAD ERP InstallDir>/ssmpatch/ added to the end
Add srvrStartupProc=mfaistrt.p
Add srvrStartupProcParam=qra
Restart the database servers, AppServers, and WebSpeed brokers.
startProduction.bat or start.Production
asbman -i qadui_AS -start
wtbman -i qadui_WS -start
Run the program < QAD ERP InstallDir >/ssmpatch/xrc/utssmse.p from a Progress editor that is connected to the main production database.
Launch QAD Enterprise Applications 2008 SE and select menu 36.4.19 – Field Help Load. Enter US as the language and < QAD ERP InstallDir >/ssmpatch/data/fieldhld.fhd as the Field Help Load File. Accept all other defaults and select Go to load the new help data.
Run Menu System Maintenance from the QAD .NET UI and click the Refresh button to install the new menu options for SSM.
Application Changes
The Gantt Chart -Scheduling tab now provides a paginated view and features a new set of navigation controls that let you easily page through scheduling information or jump to the first or last page. A new Rows per Page option is also available under the General tab in User Preference that lets you specify the default number of rows to be displayed on each page.
You can now specify whether to display bars representing downtime or non-working time for each engineer in the Gantt Chart using a new Fetch Engineer Downtime Data option under the General tab in User Preference.
In the Data Dependent Colors area in User Preference, two new categories are available for you to assign colors to: CallLineSvcType and VisitStatus.