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  •     QAD Glossary

  • QXI E-mail Alerts
    The e-mail alerts feature allows specified recipients to receive e-mail alerts that are raised by QXI for events relating to specific receivers, domains, and APIs.
    Alerts in QXI are generated by two types of events:
    Default (system) alerts, which are triggered by QXI at a stage in processing that does not yet involve a specific receiver, domain, or API. Default alerts may arise due to situations such as unused fields in QAD Enterprise Applications, or if a QDoc request is not well-formed—for example, there may be a missing requestor node.
    Note: For details on default warnings and errors, see the section Default Warnings and Errors.
    Processing alerts, which are triggered by processes involved in handling QDocs. For example, processing alerts may arise due to the faulty configuration of a receiver.
    System alerts and default alerts are typically used by system administrators to facilitate troubleshooting.
    Using the e-mail alert feature in QXI you can register recipients and receivers to an alert group, domains to a group/receiver, and APIs to a group/receiver/domain. This flexibility allows e-mail alerts to be distributed to recipients to fulfill various notification purposes:
    Receiver registration provides the ability to receive alerts for specific QAD Enterprise Applications instances. For example, alerts can be distributed for events that only occur within QAD SE.
    Domain registration provides the ability to receive alerts for specific sites or geographical locations. Alerts can be distributed to personnel with responsibility for different areas or regions of an organization.
    API registration provides the ability to receive alerts for a specific business area—certain APIs might be associated with sales orders, for example. Alerts can be distributed to personnel within a sales order administration group.
    Similar e-mail alert functionality—tailored to event and QDoc processing—is available in QXO.
    In the QXI Configuration Manager you can:
    Configure e-mail settings.
    Manage alert recipients.
    Manage alert groups.