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QAD Inc.

QAD Customer Management in Automotive

Respond more quickly to customers by providing the right products at the right time and at the right cost:

Release Management: Provides integration into customer schedules — cumulative schedule-based (Cum) or net-based — directly into QAD Enterprise Applications. Handles sequenced scheduling and links details (Kanban, Drop Zones, etc.) to specific scheduled release lines.

Sales Orders: Supports order entry, tracking and reporting order status and inventory allocations in both centralized and decentralized mode. It also allows customer service representatives (CSRs) to configure the process to match the company business processes.

Shipment Performance: Continuously monitors shipments and tracks performance against industry metrics, including DIFOT (Delivery in Full, On Time).

Sales Quotations: Supports management of sales quotations for tracking and conversion to sales orders.