QAD Application Management Services

Managing applications effectively and efficiently is a tough challenge with the ever-growing complexities of systems and environments. Providing exceptional levels of support for the user community, while delivering optimal application performance—and trying to do it all with limited internal resources—is a tall order for any organization. The concept of application outsourcing has existed for many years and has matured into a realistic and cost-effective option for not only large corporations, but for small and mid-size companies as well.

Service Management: Monitoring and reporting of issues, resources and service level agreements

Infrastructure Management: Server maintenance, network and data center management, storage and file management, and operating system support

Customization Management: Existing as well as new customization requests, troubleshooting technical issues

Functional Management: Release and patch management, change management, application configuration and security maintenance 

Systems Management: Database administration, performance tuning, systems administration

EDI Management: Streamlined method for managing EDI communications between trading partners, QAD Enterprise Applications and other enterprise applications

QAD Application Management Services offers you the ability to:

• Focus on your core business needs
• Maximize your software investment
• Access critical skills at the right time 
• Deliver to a defined service level agreement
• Reduce risk and retention concerns
• Utilize flexible & scalable resource model to meet new challenges
• Unlock revenue and drive future growth
  

Contact us today:

By Email: services@qad.com
By Request: Application Management Services

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