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Operational Metrics

Operational Metrics provide a way to frequently review planning performance and the quality of the data used in your operations. It allows you to see a problem in any of a number of key areas and to trace the problem back to root causes. Operational Metrics track the diagnostic measurements that support a company’s vital signs—helping you make decisions for leaner and more efficient production.

The metrics are based on data accessed via the QAD .NET UI Browses, allowing the user to easily modify:

  • A metric’s name
  • Basic calculations used in a metric
  • Targets for each metric (i.e., what percentage to allow as acceptable)
  • Field being evaluated
  • Selection criteria (i.e., narrow a metric to only look at a single site)

The user can also add or remove metrics from within one of the existing seven groups, or create new groups and metrics altogether.

Standard Measurements and Metrics

QAD’s Operational Metrics have nearly 100 standard measurements organized in seven Operational Metric groups:

  • Set up
  • Plan
  • Source
  • Make
  • Deliver
  • Inventory
  • Finance and Accounting

Areas covered by the standard metrics include:

  • ABC Code Profile
  • Planning Data Integrity
  • Action Message Disposition
  • Inventory Metrics
  • Work Center Planning Data
  • Manufacturing Diagnostics
  • Planning Process Diagnostics
  • Accounts Receivable Analytics

Operational Metrics - Action Messages

The metrics are summarized in pie charts. There are four sub-metrics for this particular metric. Each can be expanded to show more detailed metrics.

Sub-metrics show a slide bar with the results seen as a pointer within good (green), acceptable (yellow) or poor (red) ranges. The numeric results are also shown as well as the summation of the results.

  • Up to five ranges can be set to show poor, acceptable and good
  • User defines the ranges
  • User defines metric label

The user can drill down directly from the detailed metric to the underlying data itself; and from there, into maintenance programs.