ISO Certification

QAD’s Commitment to Quality

QAD has been in software development business since 1979. We have always focused on customer requirements. Our product managers and R&D development teams concentrate on meeting customer and industry needs and following good business practices We have mature systems, tools, and processes in place to optimize our employees' output. QAD's Quality Management System ensures we are continuously improving the way we work and the products, services and support we provide.

Our Software Development practices meet ISO 9001:2008 and TickIT (Issue 5.5) standards. QAD’s Quality Management System and its Internal Audit program ensure that we stay on track on our development projects and standards.

ISO Certificates

QAD has been ISO 9001 / TickIT certified by Lloyd's Quality Assurance (LRQA) since 1995.

ISO Certificate Requests

Both prospects and existing customers are required to meet regulatory requirements, especially those in the Life Science industries. These requirements may require observable evidence that their vendors are ISO certified.

QAD helps its prospects and customers meet these regulatory requirement by supplying a copy of our ISO Certificate as needed. To request a copy of QAD's ISO Certificate, please send your request via email to QAD Quality Management System Operations Team at pdl_qms_operationsteam@qad.com.

Supplier Assessments

Prospects often require the completion of a Supplier Assessment form as part of the Sales Cycle. Forward all assessment requests to the QAD Quality Management System Operations Team at pdl_qms_operationsteam@qad.com. Be sure to include the following with the request:

• An editable electronic copy of the assessment form
• Contact Name
• Contact Title
• Contact E-mail address
• Company Name
• Company Address