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Process Standardization

Many manufacturers focus on process consistency and standardized operations to support quality, efficiency and. QAD Enterprise supports this goal by incorporating Process Maps - a powerful on-line tool that serves dual purposes as both a business process visualization and documentation tool, and an application navigator delivering users to appropriate functionality.

Process Maps are graphic representations of workflows that can include links to programs, browses, documentation and other maps. Accessible throughout QAD Applications, Process Maps facilitate the rapid development and deployment of company best practices. Process Maps may be created for virtually any segment of an organization’s method of operation, edited to model unique environments, and can be as high level or detailed as appropriate.

  • Improve end user performance – Make process instructions visual and readily available, increasing awareness of standard procedures for routine and special tasks
  • Reduce errors and waste – Users are able to quickly access information regarding handling procedures, detailed documentation and instructions, eliminating guesswork.
  • Increase global staff communication – Process Maps are globally available, but can be localized to match regional language and operational demands.

EA_PMaps_Nav

Process Map Supply Chain Process Model, based on Supply Chain Operations Reference model (SCOR) methodology supports high level view and access to process nodes

Exploring Process Maps

To illustrate, the example below follows a single process – Vendor Managed Inventory – and demonstrates the various approved paths and actions available during this common process.

process maps

 

As shown above, multiple departments may be affected during the material receipt process – Warehouse, Quality and the Accounting group. Note the use of various node shapes, borders and color, demonstrating the flexibility supported by this tool. 

Assuming the receipt is made and the inventory adjustments are completed (each step above contains further flows and instructions), the voucher needs to processed. Clicking the “Process Vouchers” oval generates the following partial screen:

process maps

A variety of sub-processes within the A/P group are apparent. Is it a recurring voucher? If not, is it through ERS (Evaluated Receipt Settlement)? If so, we can set up ERS defaults and generate the voucher.

One of the most powerful features of the Process Map is the ability to link each step to actual functionality within the appropriate QAD application. In this example, clicking on the “Generate Vouchers” node triggers the application to launch the actual data entry form:

process maps

Here, the data entry screen supports the completion of the material receipt process, without having to actually leave the process map diagram.

The example above demonstrates the usage of Process Maps as both a process documentation tool, and as a navigator to access appropriate functionality. With process maps available to users globally, in multi-languages, common company wide procedures can be established ensuring company wide adherence and acceptance of best business practices.

Supplied Process Maps may be edited to match existing business processes. The application includes an editor to create new processes, remove those that are not applicable, and configure others with additional steps, documentation, annotation or re-routing of the workflow.

Features of Process Maps:

  • Ability to link multiple actions (up to 10 actions) to a single node:
  • Links may include any document type supported by the browser, and information can be displayed in the current browser or in a new browser
  • Provides a navigation path to appropriate functionality based on the process
  • Easy to learn, grid based metaphor for rapid map development and management
  • Supports pop up hints (“tooltips”) for fast understanding of node purpose
  • Supports multi-languages