Change the Way You Do Business: Only @ Explore 2012
At QAD Explore 2012 you can learn everything you need to change your business. We’ll give you the tools and information to get started on the path to making your business an Effective Enterprise. Don’t miss this chance to meet with QAD product experts and partners, QAD executives and your peers!

APICS Continuing Education Credit Available
Many of the QAD Explore Breakout Sessions and additional Training Classes are eligible for APICS Continuing Education Credit. Read the course descriptions to learn more!
Printable Agenda
View a printable version of the agenda.
Monday, May 7th
Registration – check in and get ready to Explore. + more info
Registration will be open Monday from 4:00pm to Tuesday at 8:30am.
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6:00 pm
Welcome Reception
Enjoy the Welcome Reception. + more info
Check in and enjoy the Welcome Reception – meet and greet your QAD hosts, fellow attendees, and QAD sponsors.
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Tuesday, May 8th
7:30 am
Breakfast & Registration
Network with other users and QAD employees at breakfast. + more info
Network with other users and QAD employees at breakfast.
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9:00 am
Keynote: Welcome to Explore 2012!
Keynote presentation by QAD CMO, Gordon Fleming. + more info
Welcome to Explore 2012 with QAD CMO, Gordon Fleming.
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9:20 am
Keynote: An Update on Your QAD
QAD CEO, Karl Lopker, presents an update on QAD. + more info
QAD CEO, Karl Lopker, presents an update on QAD.
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9:45 am
Keynote: Towards the Effective Enterprise
QAD Founder and President, Pam Lopker, discusses the Effective Enterprise. + more info
QAD Founder and President, Pam Lopker, discusses how to move your business toward the Effective Enterprise.
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11:15 am
Keynote: Partners in Your Effective Enterprise
QAD Senior Vice President of Global Services, Anton Chilton, presents "Partners in Your Effective Enterprise." + more info
QAD Senior Vice President of Global Services, Anton Chilton, presents "Partners in Your Effective Enterprise."
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11:45 am
Keynote: Our Community
Keynote presentation by QAD CMO, Gordon Fleming. + more info
"Our Community" presented by QAD CMO, Gordon Fleming.
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Join QAD vertical and R&D specialists to focus on challenges facing specific industries. + more info
Join QAD vertical and R&D specialists to focus on challenges facing specific industries:
- Electronics/Industrial
- Consumer Products
- Life Sciences
- Automotive
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1:30 pm
Breakout Session I
Choose one of four breakout sessions. + more info
Solutions
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Technology
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On Demand
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Customer Engagement
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Supply Chain Update*
Learn how leading companies are deploying strategies to improve their supply chain to reduce costs and improve customer service satisfaction.
Speaker: Rob Cramer, Solutions Director, QAD
*APICS Continuing Education Credit Available

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QAD's Technology Overview
QAD Technology—enhancing your IT effectiveness with Mobile, Monitoring, Progress, and the new QAD Store.
Speaker: Tony Winter, Chief Technology Officer, QAD

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QAD On Demand: An Overview
A QAD Case Study—The value and benefits for deploying QAD On Demand.
Speaker: Charlie Eggerding, Vice President, On Demand, QAD

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QAD's Customer Engagement
QAD’s collaborative approach of working with our customers to support their business goals and direction.
Speaker: Dan Blake, Consultancy Development Director, QAD

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3:15 pm
Breakout Session II
Choose one of four breakout sessions. + more info
Solutions
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Technology
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On Demand
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Customer Engagement
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Manufacturing Update*
Learn how companies are streamlining manufacturing processes by leveraging QAD's solution to enable the global supply chain.
Speaker: Joseph Phelan, Director, Research and Development, QAD
*APICS Continuing Education Credit Available

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.NET UI: New Enhancements
Putting .NET UI to work to enhance your customers’ experience.
Speaker: Jeffrey Steele, Software Engineer, QAD

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Conversion to QAD On Demand
The A, B, C’s of moving to QAD On Demand.
Speakers: Carol Cvitkovich, Director, Global Resource Model, QAD
Romeo Sequeira, Director of Consulting, North America, QAD

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Building the Right Business Case
Learn how QAD's Q-Scan (a component of our customer engagement process) conducted by industry experts, can help you build the right business case.
Speaker: Eric Frantz, Solution Consultant - Value Creation, QAD

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5:30 pm
Solutions Expo Reception
Learn how QAD Explore sponsors offer value added products and services. + more info
Learn how QAD Explore sponsors offer value-added products and services.
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Wednesday, May 9th
Join us for breakfast. + more info
Join us for breakfast.
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9:00 am
Keynote: Technologies for the Effective Enterprise
QAD CTO, Tony Winter, discusses the Technologies to help your business become an Effective Enterprise. + more info
QAD CTO, Tony Winter, discusses the Technologies to help your business become an Effective Enterprise.
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9:00 am
Track 1 Training: QAD Enterprise Financials
Learn more about Training at Explore. + more info
Learn how you can help drive a healthier bottom line at your manufacturing enterprise as you navigate through the main features and functions of QAD Enterprise Financials. You’ll participate in extensive hands-on exercises that will introduce you to the scenario-based approach used in the more detailed Enterprise Financials Fundamentals and Advanced Enterprise Financials training courses regularly offered by QAD.
See the Explore Training page for more information
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9:00 am
Track 1 Training: QAD Planning & Scheduling Workbenches
Learn more about Training at Explore. + more info
QAD’s .Net Planning and Scheduling Workbenches provide your planners and schedulers with unprecedented, simultaneous visibility to plans, schedules and all supporting data (e.g. capacity and material availability) for both discrete and repetitive environments. They enable control and collaboration across the production and materials planning space. The solution includes three key aspects:
- Master Scheduling Workbench (MSW) – enables creation of a master schedule in an effective and efficient way by assembling all critical information into a single decision point to make informed decisions. Master schedule focus is typically one week to several weeks or months out.
- Production Scheduling Workbench (PSW) – enables creation of a production schedule in an effective and efficient way by providing functions such as production sequencing through drag and drop, release/printing/splitting orders from a single access point. Production schedule focus is typically a couple of days to a couple of weeks out.
- Component Availability Check (CAC) – integrated within the workbenches is visibility to material availability for the master and/or production schedule you created.
During this course participants will gain hands-on experience of the MSW and PSW and develop an understanding of how your planner and scheduler can leverage these workbenches while interacting with the plan and schedule interactively during the day having all the required decision factors at their finger tips. Additionally, the course will cover how the workbenches synchronize the scheduler, materials planner/buyer and shop floor through a variety of role based collections QAD built for these purposes.
See the Explore Training page for more information
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10:00 am
Keynote: Data for the Effective Enterprise
QAD CMO, Gordon Fleming, discusses Technologies for the Effective Enterprise. + more info
QAD CMO, Gordon Fleming, discusses Technologies for the Effective Enterprise.
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11:00 am
Keynote: Leveraging the Cloud for Your Effective Enterprise
QAD Vice President of On Demand, Charlie Eggerding, discusses how to leverage the cloud for your effective enterprise. + more info
QAD Vice President of On Demand, Charlie Eggerding, discusses how to leverage the cloud for your effective enterprise.
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11:30 am
Keynote: Products to Make You Effective
Senior Vice President of Research and Development, BIll Keese, discusses products to make you effective. + more info
Senior Vice President of Research and Development, BIll Keese, discusses products to make you effective.
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12:00 pm
Lunch with Our Sponsors
Join us for lunch. + more info
Join us for lunch with our Explore Sponsors.
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1:30 pm
Breakout Session III
Choose one of four breakout sessions. + more info
Solutions
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Technology
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On Demand
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Customer Engagement
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Customer Management Update*
Leverage what companies are deploying to enhance the overall customer experience from order management to fulfillment to after service.
Speaker: Mary Ann Guthrie, Senior Director of Research & Development, QAD
*APICS Continuing Education Credit Available

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QAD's Enterprise Asset Management*
From MRO to project management — learn how leading manufacturing companies are optimizing their equipment with EAM.
Speaker: Nancy Majure, Enterprise Asset Management, North America, QAD
*APICS Continuing Education Credit Available

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Operating QAD On Demand
Learn more about operational environments for QAD On Demand.
Speaker: Kory Johnson, Global Director of On Demand Services, QAD

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Driving to the Effective Enterprise with KPIs
Learn how QAD's KPIs, metrics, best practices, and analytical tools can help monitor and drive to the Effective Enterprise.
Speaker: Michael Hennessey, Director, Solution Consulting, QAD

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2:45 pm
Breakout Session IV
Choose one of four breakout sessions. + more info
Solutions
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Enterprise Edition
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Compliance
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Customer Engagement
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QAD's Business Process Management
Deploying QAD’s Business Process Management to enhance operational effectiveness. Session includes updated process maps and automation.
Speaker: Richard Day, Senior Product Manager, QAD

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Financial Overview and Next Steps
QAD’s Enterprise Financials from planning to compliance.
Speaker: René Bergkamp, Vice President of Research & Development, Financials, QAD

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MMOG/LE—Tips for Successfully Satisfying this OEM Requirement*
This session will provide in-depth insight on OEM expectations and common assessment pitfalls. Additionally, it will address what is considered a best in class work instruction in the eyes of your customer.
Speakers: Terry Onica, Director, Automotive, QAD
David F. Doyle, Solution Consultant, QAD
*APICS Continuing Education Credit Available

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Leveraging Your QAD Investment with Easy On Boarding
This presentation will give an overview of QAD's rapid implementation approach, Easy On Boarding, and will show how this pragmatic approach accelerates deployment of new QAD Enterprise Application sites.
Speaker: Carol Cvitkovich, Director, Global Resource Model, QAD

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4:15 pm
Breakout Session V
Choose one of four breakout sessions. + more info
Solutions
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Enterprise Edition
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Compliance
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Analytics
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Shipment Execution for Domestic and International Movements*
Internationalization continues to challenge transportation managers. Learn what leading global companies are doing to manage their logistics compliance requirements.
Speaker: Mark McMonagle, Vice President, Solution Engineer Operations, Precision Software
*APICS Continuing Education Credit Available

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Migrating from SE to EE
Migrating to QAD’s Enterprise Edition—the how’s and the why’s.
Speaker: René Bergkamp, Vice President of Research & Development, Financials, QAD

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Item Level Serialization*
Item level serialization brings manufacturers to the customer or the patient level, flattening the supply chain with great potential of make to consume visibility. It is also a enabler of all after sales operations such as customer service, warranty, returns and recalls at the unit level.
Speakers: Riya Cao, Director, Life Sciences, QAD
Guido Van den Broeck, Sr. Product Manager, QAD
Rick Siebert, Vice President, Sharp
*APICS Continuing Education Credit Available

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Business Intelligence: A Closer Look*
Enabling the Effective Enterprise by transforming data into decision supporting information, leveraging BI, operational metrics and, mobile solutions.
Speaker: Luc Janssen, Director, Product Management, QAD
*APICS Continuing Education Credit Available

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7:15 pm
A Night at the Aquarium
Join us for A Night at the Aquarium. + more info
Join us for "Explore 2012 A Night at the Aquarium." Located just half a mile from the Atlanta Hilton.
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Thursday, May 10th
8:30 am
Breakfast and Closing Ceremony
Network with other users and QAD employees at breakfast. + more info
Network with other users and QAD employees at breakfast.
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9:45 am
Breakout Session VI
Choose one of four breakout sessions. + more info
Solutions
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Enterprise Edition
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Compliance
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Analytics
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Three Inventory Reduction Techniques*
Reducing your inventory by using ABC inventory management, implementing cycle counting and eliminating obsolete inventory.
Speaker: Mark K. Williams, Professional Services Consultant, QAD
*APICS Continuing Education Credit Available

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QAD's Planning and Scheduling Workbenches*
Learn how companies such as Superior Essex are building the Effective Enterprise by aligning supply and demand leveraging QAD's Planning and Scheduling workbenches.
Speakers: Carianne Nieuwstraten, Senior Product Manager, QAD
Ben Crawford, Superior Essex
*APICS Continuing Education Credit Available

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Compliance to Your Customer's Requirements*
Supporting the needs of manufacturer and customer relationships including TPM, serialization, quality, and Sales and Operations Planning.
Speaker: Hank Canitz, Senior Director, Consumer Industries, QAD
*APICS Continuing Education Credit Available

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QAD's Reporting Framework
Improving access to information by leveraging QAD’s Reporting Framework to get the right information in the right format to your business leaders.
Speaker: Jeffrey Steele, Software Engineer, QAD

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9:45 am
QAD Business Intelligence Workshop - SOLD OUT
Thinking about implementing a business intelligence solution, but wondering what it can do for you? + more info
Thinking about implementing a business intelligence solution, but wondering what it can do for you? Want to learn about and "test drive" QAD's Business Intelligence version 3 software? Familiar with other BI software, or older versions of QAD BI such as BI version 2 and want to see how QAD BI version 3 compares? If any of those are true, then this workshop is for you. Learn how QAD BI can empower management to proactively react to business trends and issues and employ closed-loop decision-making.
Attendees will have the opportunity to learn more via guidance through real business scenarios on how QAD BI would greatly enhance analytic capabilities.
See the Explore Training page for more information
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11:00 am
Breakout Session VII
Choose one of four breakout sessions. + more info
Solutions
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Solutions
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Compliance
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Solutions
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Automated Data Collection*
Learn how companies with legacy or manual data collection systems can support their business processes and eliminate the cost of human error in the data collection process.
Speaker: Mike Olson, Director of IT, Continental Structural Plastics
*APICS Continuing Education Credit Available
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QAD Customer Self Service for Configurable Products
Learn how companies with complex configurable products can utilize QAD’s Customer Self Service to improve customer satisfaction and the bottom line.
Speakers: Frank Feustel, Director, Product Management, QAD
Jim Smith, QAD Improvement Leader, R. W. Beckett Corporation
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Quality: QAD & Cebos Solutions
Learn how quality is addressed by manufacturers leveraging QAD and Cebos solutions.
Speakers: Riya Cao, Director, Life Sciences, QAD
Bob Herdoiza, CEO, CEBOS

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QAD Service and Support
Driving effective customer relationships, including warranty management, by leveraging QAD Service and Support.
Speaker: Lisa Ozkan, Senior Product Manager, QAD

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1:30 pm
Track 2, Training Part 1: QAD Enterprise Financials - SOLD OUT
Learn more about Training at Explore. + more info
Learn how you can help drive a healthier bottom line at your manufacturing enterprise as you navigate through the main features and functions of QAD Enterprise Financials. You’ll participate in extensive hands-on exercises that will introduce you to the scenario-based approach used in the more detailed Enterprise Financials Fundamentals and Advanced Enterprise Financials training courses regularly offered by QAD.
See the Explore Training page for more information

- hide
1:30 pm
Track 2 Training Pt 1-QAD Plan/Sched Workbench-SOLD OUT
Learn more about Training at Explore. + more info
QAD’s .Net Planning and Scheduling Workbenches provide your planners and schedulers with unprecedented, simultaneous visibility to plans, schedules and all supporting data (e.g. capacity and material availability) for both discrete and repetitive environments. They enable control and collaboration across the production and materials planning space. The solution includes three key aspects:
- Master Scheduling Workbench (MSW) – enables creation of a master schedule in an effective and efficient way by assembling all critical information into a single decision point to make informed decisions. Master schedule focus is typically one week to several weeks or months out.
- Production Scheduling Workbench (PSW) – enables creation of a production schedule in an effective and efficient way by providing functions such as production sequencing through drag and drop, release/printing/splitting orders from a single access point. Production schedule focus is typically a couple of days to a couple of weeks out.
- Component Availability Check (CAC) – integrated within the workbenches is visibility to material availability for the master and/or production schedule you created.
During this course participants will gain hands-on experience of the MSW and PSW and develop an understanding of how your planner and scheduler can leverage these workbenches while interacting with the plan and schedule interactively during the day having all the required decision factors at their finger tips. Additionally, the course will cover how the workbenches synchronize the scheduler, materials planner/buyer and shop floor through a variety of role based collections QAD built for these purposes.
See the Explore Training page for more information

- hide
Friday, May 11th
8:30 am
Track 2, Training Part 2: QAD Enterprise Financials - SOLD OUT
Learn more about Training at Explore. + more info
Learn how you can help drive a healthier bottom line at your manufacturing enterprise as you navigate through the main features and functions of QAD Enterprise Financials. You’ll participate in extensive hands-on exercises that will introduce you to the scenario-based approach used in the more detailed Enterprise Financials Fundamentals and Advanced Enterprise Financials training courses regularly offered by QAD.
See the Explore Training page for more information

- hide
8:30 am
Track 2 Training Pt 2-QAD Plan/Sched Workbench-SOLD OUT
Learn more about Training at Explore. + more info
QAD’s .Net Planning and Scheduling Workbenches provide your planners and schedulers with unprecedented, simultaneous visibility to plans, schedules and all supporting data (e.g. capacity and material availability) for both discrete and repetitive environments. They enable control and collaboration across the production and materials planning space. The solution includes three key aspects:
- Master Scheduling Workbench (MSW) – enables creation of a master schedule in an effective and efficient way by assembling all critical information into a single decision point to make informed decisions. Master schedule focus is typically one week to several weeks or months out.
- Production Scheduling Workbench (PSW) – enables creation of a production schedule in an effective and efficient way by providing functions such as production sequencing through drag and drop, release/printing/splitting orders from a single access point. Production schedule focus is typically a couple of days to a couple of weeks out.
- Component Availability Check (CAC) – integrated within the workbenches is visibility to material availability for the master and/or production schedule you created.
During this course participants will gain hands-on experience of the MSW and PSW and develop an understanding of how your planner and scheduler can leverage these workbenches while interacting with the plan and schedule interactively during the day having all the required decision factors at their finger tips. Additionally, the course will cover how the workbenches synchronize the scheduler, materials planner/buyer and shop floor through a variety of role based collections QAD built for these purposes.
See the Explore Training page for more information

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