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Johnson Controls Inc.

Location: Milwaukee, Wisconsin, USA

Industry: Automotive

Company Description: Johnson Controls Inc. consists of three divisions and is the world’s largest supplier of integrated seating and interior systems for the automotive industry. The company’s automotive group has over 275 locations in 35 countries.

Challenges:

  • Maintaining low inventory levels due to the dramatic increase of features and options available within the automotive industry
  • Balancing supply and demand Forecasting the demand Partner visibility

Solution: MFG/PRO, QAD JIT Sequencing and QAD Warehousing (Formerly QAD AIM)

Results:

  • Improved inventory control and increased inventory turns Reduced support costs
  • 100 percent partner connectivity
  • Improved and enhanced supply chain collaboration
  • Better leverage of enterprise knowledge assets through tight integration with ERP Integrated solution for automotive industry

Read the entire Johnson Controls Inc. story.

Download the PDF.



Cascade Engineering

Location: Grand Rapids, Michigan, USA

Industry: Automotive

Company Description: Cascade Engineering is a large manufacturer of plastic components for the automotive, furniture and waste management industries.

Challenges:

  • Company was expanding and changing rapidly
  • Needed to implement a new system rapidly
  • Then-current ERP system not Y2K compliant

Solution: QAD MFG/PRO, QAD EDI eCommerce, QAD Supply Visualization, Eagle RF Express

Results:

  • Realized $500,000 in costs savings per year directly related to new business processes and QAD implementation
  • Purged $3 million worth of on-hand inventory
  • Inventory turns increased 47 percent
  • Improved overall inventory accuracy by 25 percent
  • Reduced month-end reporting time from 15 days to 2-3 days
  • Cut shipping time by 20 percent
  • Improved delivery performance by 30 percent
  • Enabled real-time reporting capability
  • Enhanced supply chain visibility
  • Reduced or eliminated need for new hires, even while company experienced 40 percent growth

Read the entire Cascade Engineering story.

Download the PDF.



Engineered Machined Products, Inc.

Location: Escanaba, Michigan, USA

Industry: Automotive

Company Description: Engineered Machined Products is North America’s leading producer of engine cooling pumps for diesel engines and a specialized full-service provider of manufacturing and engineering solutions.

Challenges:

  • Smooth integration was essential for all business processes
  • Seeking to simplify system upgrades throughout three distribution locations
  • Required a rapid implementation with fast, tangible results

Solution: QAD MFG/PRO, QAD EDI eCommerce, Sterling Commerce’s Gentran Server for NT and Eagle’s RF Express

Results:

  • First location implemented and operational inside of eight weeks
  • Inventory movement is translated into an order for replenishment at the manufacturing locations within 24 hours
  • Each site is capable of managing its own inventory
  • Business operations can be synchronized across all locations within one working day

Read the entire Engineered Machined Products, Inc. story.

Download the PDF.



TRW Automotive

Location: Livonia, Michigan, USA

Industry: Automotive

Company Description: TRW Automotive designs, develops and produces the most comprehensive array of safety products in the automotive industry, including active safety systems that help drivers avoid collisions and passive safety systems that help protect vehicle occupants when an accident does occur.

Challenges:

  • Too many spreadsheets - shared data manually
  • Lack of real-time visibility
  • Wasting valuable time - too much time and resources being spent creating and updating schedules

Solution:  QAD Production Scheduler, integrated with QAD MFG/PRO eB2

Results:

  • Reduced scheduling time by as much as 75 percent
  • Significantly reduced lead times
  • Eliminated need to manage schedules manually
  • Enhanced overall production scheduling process
  • Enabled customer service improvements

Read the entire TRW Automotive story.

Download the PDF.



U.S. Tsubaki

Location:  Wheeling, Illinois, USA

Industry:  Automotive

Company Description:  U.S. Tsubaki is a major producer and supplier of roller chain, engineering class chain, and other drive components.

Challenges:

  • Internally developed enterprise system would not continue to meet the requirements of a rapidly growing manufacturing organization
  • Growing need for a fully integrated enterprise solution
  • Focused on improving inventory management, achieving better financial consolidation and reducing operating expenses

Solution:  QAD MFG/PRO, QAD Warehousing (Formerly QAD AIM)

Results:

  • Accommodated significant (2X) growth without increasing headcount
  • Reduced IT expenses significantly as a percentage of sales
  • Improved inventory accuracy and tracking
  • Increased annual inventory turns by 200 percent
  • Significantly improved end-of-month closing
  • Improved on time delivery by 5 percent
  • Improved and enhanced supply chain collaboration
  • Streamlined warehouse operations

Read the entire U.S. Tsubaki story.

Download the PDF.



SanDisk

Location: Sunnyvale, California, USA

Industry: Consumer Products, Electronics and Industrial Products

Company Description: SanDisk designs, develops and markets flash storage products that millions around the world use every day: USB “thumb” drives, as well as memory cards used in cell phones, digital cameras, electronic games, and hand-held devices.

Challenges:

  • Managing rapid growth
  • Needing to collaborate electronically with subcontractors and trading partners
  • Frequent evaluation and identification of new, cost-effective processes and the flexibility to efficiently engage supply chain partners

Solution: QAD MFG/PRO eB, Total eCommerce Solution leveraging Sterling Commerce’s Gentran Integration Suite (GIS)

Results:

  • Lower IT costs; lower development and support costs, no need for multiple interfaces
  • Integrate new supply chain partners much more quickly
  • Configurability allows custom processes without the usual development and maintenance costs
  • Single platform takes any file format
  • One output format from many incoming document formats
  • Costly manual processes are reduced or eliminated
  • Enhanced productivity
  • Reduced costs across the extended supply chain
  • The solution is scalable to enormous transaction volumes
  • Easy-to-use solution

Read the entire SanDisk story.

Download the PDF.



Shanghai SEB Electrical Appliances Co. Ltd.

Location: Shanghai, China

Industry: Consumer Products and Electronics

Company Description: Shanghai SEB Electrical Appliances Co. Ltd. (SSEAC) belongs to GroupeSEB, a world leader in non-stick cookware, linen care, and small household electrical appliances. It is famous for its international names, Rowenta and Tefal.

Challenges:

  • No information infrastructure or systematic procedures
  • After becoming a member of GroupeSEB, SSEAC was asked to:
    • Improve management control by implementing widespread automation
    • Meet group requirements for reporting
    • Institute a flexible supply policy to support frequent changes in the production schedule from unplanned orders

Solution: QAD MFG/PRO for financial, purchasing, sales, manufacturing, and costing

Results:

  • Reduced month-end closing from 2 weeks to 2 days
  • Created company’s first electronic database and data-sharing capabilities
  • Improved BOM handling, procurement, and production efficiencies
  • Enabled online verification of sales inventory

Read the entire Shanghai SEB Electrical Appliances Co. Ltd. story.

Download the PDF.



Décor Corporation, Pty Ltd.

Location: Melbourne, Victoria, Australia

Industry: Consumer Products

Company Description: This Australian company distributes nearly 400 homeware products that include: kitchenware, picnicware, gardenware, brushware, baby-care items, pet supplies, office accessories and lifestyle products.

Challenges:

  • Required improved accuracy of sales information and better analysis for reporting and planning to execute a new sales strategy
  • Lacked the ability to analyze sales against budget, compare current sales to the previous year, and review growth year-by-year and month-to-date
  • Needed to segment product lines within individual customer accounts to determine which products moved well and which lagged

Solution: QAD MFG/PRO eB2, QAD Business Intelligence (QAD BI), QAD Warehousing (Formerly QAD AIM)

Results:

  • Increased visibility into sales intelligence and trends
  • Rapid deployment in just over ONE month!
  • Increased level of enthusiasm by the sales team
  • Enabled rapid response to increases/decreases in product line sales
  • Elevated customer satisfaction via improved visibility and flexibility in the warehouse
  • Allowed detailed view of operations at a senior management level using scorecards of warehouse and production data

Read the entire Décor Corporation story.

Download the PDF.



Amcor Limited

Location: Melbourne, Victoria, Australia

Industry: Consumer Products

Company Description: Leading the packaging Industry through innovation, Australia’s Amcor Limited (Amcor) is one of the world’s top three global packaging companies and is the largest producer of polyethylene terephthalate (PET) plastic bottles in the world.

Challenges:

  • Running a highly modified, ten-year-old version of QAD MFG/PRO
  • Disparate customizations and processes, which hampered data integrity and visibility
  • Multiple modifications which lead to increasing support costs

Solution: QAD MFG/PRO eB2.1, QAD QXtend, QAD Warehousing

Results:

  • Successful upgrade from previous QAD MFG/PRO version
  • Improvements to supply chain efficiency
  • Simplified input systems – number of screens reduced from nine to two
  • Improved data capture, integrity and accuracy with on-line system
  • Tighter integration with legacy financial systems
  • Standardized system with minimal modifications
  • Coexistence with corporate standard of SAP

Read the entire Amcor story

Download the pdf



Royal Agio Cigars

Location:  Duizel, Holland, the Netherlands

Industry:  Consumer Products

Company Description:  Royal Agio Cigars is one of the leading cigar manufacturers in Europe. The company produces over 750 million cigars per year and is distributed in more than 100 countries under brands that include: Mehari’s, Panter, Balmoral and De Huifkar.

Challenges:

  • Many disparate systems and applications in Microsoft Excel
  • Lacked visibility into business processes and operations
  • Growing need to focus on improving inventory management, achieving better financial consolidation and reducing operating expenses

Solution: QAD Enterprise Applications version eB2.1, QAD Demand Management

Results:

  • Consistent processes
  • Increased accuracy
  • Reduced costs
  • Improved information delivery
  • More flexible production and operations
  • Savings on personnel through improved efficiencies
  • Gained insight into business processes

Read the entire Agio Cigars story.

Download the pdf.



John B. Sanfilippo & Son, Inc.

Location:  Elk Grove, Illinois, USA

Industry:  Food & Beverage

Company Description: John B. Sanfilippo & Son Inc. is a processor, packager, marketer and distributor of shelled and in-shell nuts. They also market and distribute other food and snack items including peanut butter, candy and natural snacks and trail mixes. They are sold worldwide under private labels and also under the company’s Evon’s, Fisher, Snack ‘N Serve Nut Bowl, Sunshine Country, Flavor Tree and Texas Pride brand names.

Challenges:

  • To process large volumes of customer orders with accuracy and speed
  • Needed reliability and flexibility in their EDI system in order to process customer orders without delays
  • Manual processing

Solution: QAD MFG/PRO version 9.0, SP6 with QAD EDI eCommerce and Sterling Commerce’s Gentran NT Server

Results:

  • Implemented in approximately 6 months
  • Highly efficient management of product lines by JBSS brands and private labels
  • Ability to meet any and all customer requirements, from basic EDI to highly complex demands
  • Elimination of manual processes, reducing costs associated with paper-based processing and the errors that arise from manual data entry

Read the entire John B. Sanfilippo & Son, Inc. story.

Download the PDF.



Drie Mollen sinds 1818

Location: ‘s-Hertogenbosch, Bolsward, the Netherlands

Industry:  Food & Beverage

Company Description:  Drie Mollen sinds 1818 produces 12,000 tons of coffee and 1,400 tons of tea per year. The company has a strong focus on production for private coffee and tea labels. Approximately 15 percent of all production is for export.

Challenges:

  • Multiple production methods - on order as well as forecast-based
  • Organized and producing many different packages and flavors
  • Lacked flexibility and new developments such as EDI, bar coding, and warehousing
  • Required to comply with new regulations, including the new General Food Law

Solution: QAD MFG/PRO 9.0

Results:

  • Clear information delivery
  • Improved control of production and logistics
  • Improved delivery performance
  • More efficiency and clear IT strategy
  • Enables compliance with EAN standards and General Food Law
  • Better prepared for new developments

Read the entire Drie Mollen sinds 1818 story.

Download the PDF.



SPC Ardmona Limited

Location: Shepparton, Victoria, Australia

Industry: Food & Beverage

Company Description: SPC Ardmona Limited is a leading Australian processor and marketer of premium quality food products for both domestic and international markets. Two fruit processing operations were merged in January 2002 to create SPC Ardmona Limited.

Challenges:

  • Different operating platforms were being used
  • Increased need for a scalable platform for sales, manufacturing and EDI functions
  • Needing to fulfill customer and supplier needs while positioning the company to move into eCommerce
  • Reducing overall costs

Solution: QAD Enterprise Applications for order entry, manufacturing and EDI

Results:

  • Integrated two operating systems into one
  • Two-phased project completed on time and on budget
  • Overall 10 percent plus reduction in IT costs
  • Lower procurement and supply chain costs
  • Increased scalability to better accommodate dynamic business growth

Read the entire SPC Ardmona Limited story.

Download the PDF.



KSG Leiterplatten GmbH

Location: Gornsdorf, Saxony, Germany

Industry: Electronics/Industrial

Company Description: KSG Leiterplatten GmbH (KSG) is one of Germany's leading manufacturers of printed circuit boards. The company, formed as Elektrogerätewerk Gornsdorf in 1956, was run as a state-owned company until being re-privatized in 1993. KSG currently employs around 360 people.

Challenges:

  • Needed improved coverage of materials management and purchasing
  • The company had to completely realign its organizational structure
  • Existing infrastructure needed to be replaced by an integrated solution

Solutions: QAD MFG/PRO eB2.1; QAD EDI eCommerce, QAD Release Management, QAD QXtend

Results:

  • Significant reduction in production times
  • Improved response to customer requests
  • Ability to handle both single-unit and serial production
  • Exact mapping of work schedules and bills of material
  • Data consolidated in one system
  • Fast, easy access to data
  • Ability to quickly adapt, sort and filter data and export it to Excel

Read the entire story

View PDF



Laird Technologies

Location: St. Louis, Missouri, USA

Industry: Electronics

Company Description: Laird Technologies (Laird) is the world’s leading designer and manufacturer of antenna, electromagnetic interference (EMI), telematics and thermal management solutions for the telecommunications, data-communications, computer, general electronics, network equipment, aerospace, defense, automotive and medical equipment industries.

Challenges:

  • Executing an ambitious global growth strategy
  • Needed a single ERP platform to unite its acquired companies with common technology and business processes
  • Needed a system that was agile with global processes

Solution: QAD Enterprise Applications, QAD Release Management

Results:

  • Successfully implemented QAD at 10 sites in 9 months
  • Leveraged QAD roll-out to create a unified culture across the enterprise
  • Supported collaborative, ‘best-of-breed solutions to common problems’ across the global enterprise
  • Established global data model
  • Enabled common business processes throughout all sites
  • Unified a diverse, dispersed enterprise with one corporate culture
  • Improved visibility to inventory and other data throughout the enterprise

Read the entire Laird Technologies story

Download the pdf.

 



Medtronic Physio-Control

Location: Redmond, Washington, USA

Industry: Electronics and Life Sciences

Company Description: Medtronic Physio-Control designs, manufactures, and sells a comprehensive line of LIFEPAK external cardiac defibrillators and accessories used by hospitals, emergency response teams, non-medical "first response" personnel, and minimally trained users.

Challenges:

  • Meeting high levels of product quality and reliability
  • Compliance with stringent FDA regulations
  • Meeting the tight time-to-market demands of its customers in order to maintain its competitive leadership
  • Aging in-house manufacturing application could no longer support the company’s evolving business strategy
  • Required a solution that could be extended to collaboration efforts with its customers, external vendors, and Medtronic’s supply-chain operations

Solution: QAD Enterprise Applications and QAD Supply Visualization

Results:

  • Innovative manufacturing solution with the LEAD award given by the Society of Manufacturing Engineers and its Computer and Automated Systems Association (CASA/SME)
  • Improved operational efficiency, product innovation
  • Increased ability for mass customization of product line
  • Expedited product delivery to occur within one day
  • Automated serialized tracking for compliance with FDA regulations
  • Improved product quality
  • Enabled vendor managed inventory with suppliers
  • Reduced operational costs associated with stock outages, and administrative overhead
  • Improved supplier relationships and collaboration

Read the entire Medtronic Physio-Control story.

Download the PDF.



Speedline Technologies

Location: Franklin, Massachusetts, United States

Industry: Electronics; Industrial Manufacturing

Company Description: Speedline Technologies manufactures capital equipment electronics companies around the world use to assemble printed circuit boards and semiconductor packaging.

Challenges:

  • Order processing and management required excess steps and data re-keying
  • Logistics managers lacked visibility into shipping processes
  • There was no global trade compliance solution in place

Solution: QAD MFG/PRO eB2.1; QAD Transportation Management System (QAD Trade Compliance, QAD Freight Management, QAD Global Trade Management)

Results:

  • 54 percent reduction in average order process time within months
  • Significant reduction in error rates
  • Web-enabled data repository enables global document sharing
  • Improved visibility for management reporting
  • Global trade compliance capabilities
  • Data entry keystrokes cut from 160 to less than 80

Read the entire Speedline Technologies story

Download the pdf



PANalytical

Location: Alemelo, the Netherlands

Industry: Electronics

Company Description: PANalytical is the world's leading supplier of analytical instrumentation and software for X-ray diffraction (XRD) and X-ray fluorescence spectrometry (XRF).

Challenges:

  • Growing complexities in the company’s information and communication (ICT) infrastructures
  • Too many customized applications – over 1000 existed
  • Managing data: accumulated 17 different databases and multiple versions of its QAD software distributed across its 33 sites
  • Impossible to optimize and standardize business processes

Solution: QAD Enterprise Applications, QAD QXtend

Results:

  • Cut number of databases from 17 to 1
  • Reduced unique external documents from over 350 to just 15
  • Decreased customizations from 1000 to 30
  • Eliminated the manual purchase orders and sales orders
  • Automated invoicing and AR/AP
  • Integrated forecasting for supply centers
  • Trimmed number and cost of IT resources

Read the entire PANalytical story.

Download the pdf.



ANCA Pty Limited

Location: Melbourne, Victoria, Australia

Industry: Industrial Products

Company Description: ANCA is a specialist multinational manufacturer and supplier of precision Computer Numerical Controls tool and cutter grinding machines. The company’s products are used in the manufacturing process, specifically in a range of high-precision tooling, grinding and resharpening applications.

Challenges:

  • Geographic isolation of the manufacturing facilities from its customer base and distribution centers
  • Manually processed transactions
  • Accounts and financial reporting
  • Lack of networking caused inefficiencies and excess labor usages

Solution: QAD MFG/PRO eB2 for full QAD EDI eCommerce functionality

Results:

  • Seamless intercompany transactions across international boundaries
  • Generated substantial efficiencies in inventory, administrative and accounting processes
  • Provided additional system capacity to readily accommodate future growth
  • Increased stock visibility
  • Improved administrative processes
  • Ability to quickly and easily reconcile and consolidate the company’s global financial results

Read the entire ANCA Pty Limited story.

Download the PDF.



Cherokee International Europe

Location: Country: Wavre, Belgium

Industry: Industrial

Company Description: The company designs, manufactures and markets high-reliability custom and standard switch-mode power supplies for datacom, telecom, medical and process-control applications.

The Challenge:

  • Manual, spreadsheet-based reporting
  • Management lacked visibility to real-time information
  • Opportunity for growth threatened

The Solution: QAD Enterprise Applications version MFG/PRO 8.6, QAD Business Intelligence 2.3.1; QAD European Accounting

The Results:

  • Improved data quality
  • Shared, common vision of business activity that benefits key management across the enterprise
  • Full visibility and real-time access to company data
  • Simple to review KPIs
  • Easy to create accurate, up-to-the-minute reports
  • Informed, fast decision making
  • Complete audit trails and comprehensive reports for ISO and customer audits
  • Key contributors at all levels of the business more productive
  • Positive results in customer satisfaction and revenue

 

Read the entire Cherokee International story.

Download the PDF



Watts Water Technologies Inc.

Location: North Andover, Massachusetts, USA

Industry: Industrial Products

Company Description: Founded in 1874 as Watts Regulator Company, Watts provides products that ensure water quality and safety and help control and conserve water used in commercial, light industrial and residential applications.

Challenges:

  • Distribution model had become increasingly complex
  • Moving products efficiently from supplier to production to customer
  • Rapid growth
  • Lacked visibility throughout the entire supply chain

Solution: QAD MFG/PRO, QAD Business Intelligence

Results:

  • Saved $20 million in inventory costs
  • Unified the supply chain network
  • Increased manufacturing efficiencies
  • Enabled a quicker response to demand
  • Provided visibility into product movement throughout distribution network

Read the entire Watts Water Technologies story.

Download the pdf.



Freudenberg-NOK

Location: Plymouth, Michigan, United States

Industry: Automotive, Industrial

Company Description: A joint venture between Freudenberg & Co. in Germany and NOK Corp. in Japan. Freudenberg-NOK General Partnership (Freudenberg-NOK) is the world’s largest producer of elastomeric seals and custom-molded products. With annual revenues of approximately US $1billion, Freudenberg-NOK has 39 sites in North and South America and employs over 6,000 people. 39 sites run QAD Enterprise Applications; 19 use QAD Supply Visualization.

Challenges:

  • Cut overall working capital to improve competitive position in target markets
  • Reduce on-hand inventory levels via a strategic and controlled process
  • Legacy visualization tool inadequate to the task

Solution: QAD MFG/PRO eB2 SP10; QAD Supply Visualization; QAD Production Scheduler; QAD EDI eCommerce; QAD Warehousing; QAD Transportation Management System

Results:

  • Inventory cut 17 percent in first year
  • Expedite expenses slashed 18 percent in first year
  • Premium freight all but eliminated
  • Excess on-hand inventory eliminated, for both Freudenberg-NOK and its suppliers
  • On-demand application means no need for in-house hardware/servers

Read the entire Freudenberg-NOK story.

Download the PDF



Eaton Corporation

Location: Cleveland, Ohio, USA

Industry: Automotive and Industrial Products

Company Description: Eaton Corporation is a worldwide leader in the design, manufacture and distribution of a comprehensive line of high-efficiency hydraulic systems and industrial components.

Challenges:

  • Legacy system was highly customized
  • Current and accurate information was not accessible to customers and service personnel
  • Distribution operations needed the ability to accurately pick and ship the smallest orders along with the largest

Solution: QAD Warehousing (Formerly QAD AIM), QAD MFG/PRO

Results:

  • Increase average lines shipped per day by 33 percent
  • Lower inventory costs through improved accuracy and control
  • Ability to select orders by carrier
  • Fast response to emergency orders
  • Easily balance workload in warehouse
  • Much more efficient use of floor space
  • Accurate, real-time data for sales and customer support
  • Reduced IT costs: no need for local server and middleware to support WMS
  • Improved employee safety
  • Significantly reduced overtime
  • Increased customer satisfaction
  • Greater reliability and throughput
  • Meet customer requirements for EDI and ASNs

Read the entire Eaton Corporation story.

Download the PDF.



Flexsys Rubber Chemicals Ltd.

Country: Akron, Ohio USA

Industry: Industrial Products

Company Description: Flexsys Rubber Chemicals, Ltd (Flexsys) is a leading global manufacturer and supplier of chemicals for rubber processing and related industries. Flexsys has sales of approximately US $500 million and employs about 1000 people at over 20 sites throughout the world.

The Solution: QAD MFG/PRO eB2, QAD EAM, QAD Transportation Management System

The Challenges:

  • Flexsys was experiencing poor equipment reliability
  • Flexsys had an internal initiative to move from “manufacture to stock” to “manufacture to order”
  • The company was experiencing tremendous pressure on the manufacturing assets because there would no longer be an inventory buffer to rely upon

The Results:

  • Production scheduling efficiency at 95 percent
  • Maintenance related down time less than 5 percent
  • Maintenance budget reduced 12 percent
  • Reactionary repairs reduced from 90 percent to 11 percent
  • MRO inventory turns doubled

Read the entire Flexsys story.

Download the pdf.



A.J. Antunes & Co.

Location: Carol Stream, Illinois, USA

Industry: Industrial Products

Company Description: A.J. Antunes & Co. manufactures industrial controls, foodservice equipment and water filtration systems. They distribute to customers worldwide.

Challenges:

  • No visibility into real-time information by the production schedulers
  • Cumbersome to pull critical data from multiple report and inquiry screens and multiple spreadsheets
  • Schedules could not provide up-to-date demand, supply and inventory data
  • Long production lead times
  • Underutilized or over-scheduled capacity
  • Excess inventory purchased and held

Solution: QAD Production Scheduler, QAD MFG/PRO eB2.1

Results:

  • Reduced scheduling time by as much as 75 percent
  • Eliminated need to manage schedules manually
  • Improved inventory management
  • Significantly reduced lead times
  • Enhanced overall production process
  • Enabled customer service improvements

Read the entire A.J. Antunes & Co. story.

Download the PDF



Vita-Tech International, Inc.

Location: Tustin, California, USA

Industry: Life Sciences

Company Description: A leading supplier of custom nutritional supplements, Vita-Tech offers custom manufacturing and private label services, according to exacting specifications, to some of the largest and most well-known nutritional supplement providers around the world.

Challenges:

  • Legacy system was based on a platform that had since been abandoned by the software provider
  • Lacked training materials
  • System failed to provide support for the company’s sales quote process, which was long, complex and paper-based
  • Increased need for a cost-effective system that would support its needs as a mid-sized manufacturer

Solution: QAD Enterprise Applications

Results:

  • Increased number of sales quotes processed by approximately 20 percent
  • Compressed quote lead time from weeks to days
  • Reduced system validation time from over a year to 90 days
  • Streamlined several unique manufacturing processes
  • Excellent on-line and physical training materials have led to greater use and faster adoption of the system

Read the entire Vita-Tech story.

Download the pdf.



Cephalon, Inc.

Location: West Chester, Pennsylvania, USA

Industry: Life Sciences

Company Description: Founded in 1987, Cephalon, Inc. is an international biopharmaceutical company dedicated to the discovery, development, and marketing of innovative products to treat sleep and neurological disorders, cancer and pain.

Challenges:

  • Required an ERP system with an emphasis on manufacturing that could help the company manage their global business
  • Essential to achieve integrated supply chain management capabilities and to realize the goal of having global inventory visibility
  • Needed a low cost solution with rapid implementation and performance in a validated environment

Solution: QAD MFG/PRO, QAD Compliance, QAD Supply Chain Planning

Results:

  • Improved visibility and synchronization across global operations
  • Improved inventory tracking
  • Improved ability to balance inventory levels against shelf life constraints
  • Improved on-time delivery
  • Dramatically improved manufacturing output
  • Improved and enhanced supply chain collaboration
  • Better leverage of enterprise knowledge assets

Read the entire Cephalon, Inc. story.

Download the PDF.



Comvita

Location:  New Zealand

Industry:  Life Sciences

Company Description: Comvita is a premium healthcare product and life sciences company. Its raw materials are mainly honey products and other bee-related produce such as pollen and the antibacterial resin propolis.

Challenges:

  • Rapidly expanding with increasingly complex manufacturing and warehousing requirements
  • Growing need to gain the levels of clarity and agility required to meet compliance standards

Solution: Upgrade to QAD Enterprise Applications

Results:

  • Increased inventory visibility
  • Improved distribution efficiency
  • Expanded capability to support strategic expansion plan
  • Reduced duplication and paperwork
  • Effective use of employee time and talent
  • Solid groundwork to easily integrate legacy applications with QAD

Read the entire Comvita story.

Download the pdf.



Katwijk Farma

Location: Leiden, the Netherlands

Industry: Life Sciences

Company Description: Katwijk Farma produces various pharmaceuticals, mainly for the Dutch market, which are sold at pharmacies and drugstores. Their product portfolio ranges from generic pharmaceuticals with ended patents, to drugs without prescription, to special pharmaceuticals such as anti-epileptics.

Challenges:

  • Used in-house developed systems for production and financial management, which lead to non-integrated solutions
  • Planning cycle was too long
  • Could not anticipate dynamic market conditions

Solution: QAD MFG/PRO eB2

Results:

  • Shortened planning cycle by eleven weeks, from thirteeen weeks down to two
  • Stable system
  • Higher quality of information
  • Efficient production management
  • Improved reliability of deliveries

Read the entire Katwijk Farma story.

Download the PDF.



QAD Customer Success Stories

QAD's success in the global manufacturing community stems from collaboration with leading industry organizations, analyzing marketing trends and industry needs and applying our customers' recommendations toward product development.

Read QAD's ERP success stories to learn how manufacturers and life sciences industries leverage QAD products and services and how you can do the same. Download the latest stories today!


"We started searching for a system provided by a global, brand-name software provider. We wanted a vendor that not only was strong in the automotive area but also had extensive experience in manufacturing. Our search led us to QAD."

- Paul Cai, Supervisor of Management Department, JCC 

"The insight into our activities has increased 1000 percent now that QAD is our central information backbone. All employees have access to the same information, which makes us much more efficient. And QAD is tailored to specific issues in our industry, which allows us to operate more flexibly … that’s an ideal situation."

- Ton Mens, Controllers, Agio Cigars

Upgrading to QAD Enterprise Applications has enabled us to react more dynamically to the changing needs of our business."

- David Frizzell, IT Manager, SPC Ardmona Limited  

"QAD Enterprise Applications has improved our planning, increased our production, and contributed to better customer relations because we now have access to real-time data regarding our entire enterprise."

- Shanghai SEB Electrical Appliances Co. Ltd

"If you do an excellent job and if you are innovative and creative, there will be always a place for that kind of business. And my opinion is that QAD is that kind of a business. QAD is that kind of a software partner."

- Donald Springer, Senior Managing Director IT, A J Antunes and Co. 

"It's clear that QAD is looking forward and is committed to the pharmaceutical industry. They had developed and implemented a product that was working successfully in pharmaceuticals worldwide, and were continuing to develop that product to meet the critical issues facing pharmaceuticals."

- Kevin Westphal, Senior ERP Systems Manager, Cephalon, Inc