Streamlined Solutions for Customer Satisfaction
You need to deliver more than just a product to keep customers coming back — short order cycle times, perfect orders, self-service options, fast delivery, high quality, custom configurations, timely service, comprehensive support and accurate invoices. QAD Cloud ERP provides all this and more to help you keep customers satisfied.
- Create custom configurations using a rules-driven product configurator and a customized product questionnaire that calculates complex inventory requirements such as yardage or square footage, total price and margins
- Enter orders and quotations quickly and easily
- Provide visibility into order status and margins by customers, products, items and sites
- Check ATP and credit during the order entry process
- Utilize multiple price lists
- Manage depot and on-site repair, service contracts and warranty fulfillment
- Optimize technician productivity and assign the tech with the right skills and parts so you increase your calls closed on first visit
- Enable field personnel to log activities remotely
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