{"id":10777,"date":"2021-03-10T14:36:47","date_gmt":"2021-03-10T22:36:47","guid":{"rendered":"https:\/\/www.qad.com\/blog\/?p=10777"},"modified":"2023-01-17T14:47:22","modified_gmt":"2023-01-17T22:47:22","slug":"five-benefits-of-multi-carrier-shipping-software","status":"publish","type":"post","link":"https:\/\/www.qad.com\/blog\/2021\/03\/five-benefits-of-multi-carrier-shipping-software","title":{"rendered":"Five Benefits of Multi Carrier Shipping Software"},"content":{"rendered":"<p>[vc_row][vc_column][vc_single_image image=&#8221;10778&#8243; img_size=&#8221;full&#8221;][vc_column_text]<i><span style=\"font-weight: 400;\">An organization with growing parcel volumes should not rely on a single carrier. In this QAD Precision Report we look at five benefits of using a multi carrier parcel shipping solution.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">Enterprises often follow a similar pattern as their small parcel shipping needs grow. When they ship fewer packages, many use an ad hoc approach. This means that they manually compare carriers, and select a delivery service as needed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once an organization\u2019s parcel shipping needs grow, this approach is no longer practical. It is time-consuming and expensive to research and select a service for each parcel.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At this stage, most organizations choose a carrier and negotiate rates for all their parcel shipping needs. This makes sense as it simplifies decision-making and standardizes parcel shipping on a carrier-provided shipping platform.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, if parcel volumes continue to grow, this single-carrier strategy becomes less tenable. For high volume parcel shippers, a <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/solutions\/multi-carrier-shipping\" rel=\"noopener\"><span style=\"font-weight: 400;\">multi carrier shipping solution<\/span><\/a><span style=\"font-weight: 400;\"> becomes increasingly necessary.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are five major benefits of multi carrier shipping software:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Better rates<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">More capacity<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Greater negotiating power<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Better customer service<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Flexible returns<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Let\u2019s look at each of these in-depth.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Better Rates<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Most organizations choose a single carrier with the aim of reducing parcel shipping costs. This allows an organization to negotiate volume discounts. However, carriers do not typically inform their customers when a lower cost service is available to meet the delivery deadline.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">An organization using multiple carriers has more flexibility. It can choose the best service and price for each parcel shipment. Furthermore, multi carrier shipping software with automated routing means that each and every parcel is sent at the lowest cost service.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">More Capacity<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In late 2020, carrier capacity was stretched to maximum due to the combination of peak shipping season and the coronavirus pandemic. Parcel volumes skyrocketed and <\/span><a target=\"_blank\" href=\"https:\/\/www.wsj.com\/articles\/this-holiday-crunch-starts-early-with-more-packages-than-means-to-deliver-them-11603013401\" rel=\"noopener\"><span style=\"font-weight: 400;\">carriers turned away customers<\/span><\/a><span style=\"font-weight: 400;\">. Many high volume shippers could not get parcels delivered in a timely manner. In the US, DHL eCommerce <\/span><a target=\"_blank\" href=\"https:\/\/www.supplychaindive.com\/news\/coronavirus-peak-season-e-commerce-logistics-fulfillment\/579941\/\" rel=\"noopener\"><span style=\"font-weight: 400;\">advised shippers to add more carriers<\/span><\/a><span style=\"font-weight: 400;\"> to meet their delivery needs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The pandemic is (hopefully) a once in a century event. However, a single carrier strategy leaves organizations vulnerable to capacity shortages. Furthermore, carriers can reduce or eliminate certain services or decide to no longer serve particular regions. Companies using a multi carrier shipping solution have more capacity options, and they eliminate these risks.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Greater Negotiating Power<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Carriers and shippers in an exclusive relationship can be lax with one another.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Companies rarely offer their best prices to existing customers. That\u2019s true of many organizations, not just carriers. If a customer is generally satisfied with the service, there is no incentive to offer a discount.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Shippers rarely investigate what services different carriers offer if they are mostly happy with the service. This is especially true since it takes months to negotiate rates and reach an agreement with a carrier.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Organizations using multi carrier shipping software are in a better position to negotiate. The carrier has to earn the organization\u2019s business on every parcel. As a result, the organization can negotiate better rates, drive down logistics spend and increase profitability.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Better Customer Service<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Multi carrier shipping software allows an organization to meet customer requests. If you ship B2B, your customer may prefer that you ship parcels to them using their account, for example. Alternatively, your customers may wish you ship using different carriers depending on location.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Organizations using a single carrier cannot accommodate such requests. If they do, their carrier may penalize them, such as revoking favored shipper status.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Organizations that ship B2C need to accommodate consumer requirements for low cost and quick delivery services. Some of the most common reasons customers abandon their online shopping purchases are high shipping costs and long delivery times.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With a multi carrier shipping strategy an organization is better placed to meet customers\u2019 expectations around shipping.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Flexible Returns<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Accommodating returns is a huge challenge for shippers. It is a fact that online shoppers return goods in much higher numbers than brick and mortar shoppers. Around 30 percent of all online orders are returned \u2014 rising to 40 percent for clothing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Organizations using a single carrier are not able to offer flexible returns. Furthermore, some carriers are simply better than others at reverse logistics.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A multi carrier strategy allows an organization to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Get the best rates for returns<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offer different return shipping options for customers\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Leverage carrier offerings such as pick up points<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Overall, multi carrier shipping software helps organizations to save time and money while improving customer service and lowering the high costs of parcel shipping. <\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_single_image image=&#8221;10778&#8243; img_size=&#8221;full&#8221;][vc_column_text]An organization with growing parcel volumes should not rely on a single carrier. In this QAD Precision Report we look at five benefits of using a multi carrier parcel shipping solution. Enterprises often follow a similar pattern as their small parcel shipping needs grow. When they ship fewer packages, many use an ad [&hellip;]<\/p>\n","protected":false},"author":64,"featured_media":10778,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2045],"tags":[2564,2357,2565,2563,742],"class_list":["post-10777","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-supply-chain-trends","tag-global-logistics","tag-global-shipping","tag-last-mile-shipping","tag-multi-carrier-shipping-software","tag-transportation-execution"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Five Benefits of Multi Carrier Shipping Software | QAD Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.qad.com\/blog\/2021\/03\/five-benefits-of-multi-carrier-shipping-software\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Five Benefits of Multi Carrier Shipping Software | QAD Blog\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_single_image image=&#8221;10778&#8243; img_size=&#8221;full&#8221;][vc_column_text]An organization with growing parcel volumes should not rely on a single carrier. In this QAD Precision Report we look at five benefits of using a multi carrier parcel shipping solution. Enterprises often follow a similar pattern as their small parcel shipping needs grow. When they ship fewer packages, many use an ad [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.qad.com\/blog\/2021\/03\/five-benefits-of-multi-carrier-shipping-software\" \/>\n<meta property=\"og:site_name\" content=\"QAD Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/QADerp\" \/>\n<meta property=\"article:published_time\" content=\"2021-03-10T22:36:47+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-17T22:47:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.qad.com\/blog\/wp-content\/uploads\/2023\/01\/Warehouse-parcels-on-ground-no-people.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Anne Sexton\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" 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She writes extensively about global trade, transportation and logistics. When she surfaces from her laptop, Anne enjoys hiking, travelling and cooking. She also owns far too many books.\",\"url\":\"https:\\\/\\\/www.qad.com\\\/blog\\\/author\\\/anne-sexton\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Five Benefits of Multi Carrier Shipping Software | QAD Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.qad.com\/blog\/2021\/03\/five-benefits-of-multi-carrier-shipping-software","og_locale":"en_US","og_type":"article","og_title":"Five Benefits of Multi Carrier Shipping Software | QAD Blog","og_description":"[vc_row][vc_column][vc_single_image image=&#8221;10778&#8243; img_size=&#8221;full&#8221;][vc_column_text]An organization with growing parcel volumes should not rely on a single carrier. 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