{"id":11274,"date":"2023-07-20T09:14:45","date_gmt":"2023-07-20T16:14:45","guid":{"rendered":"https:\/\/www.qad.com\/blog\/?p=11274"},"modified":"2024-10-08T17:04:38","modified_gmt":"2024-10-09T00:04:38","slug":"how-automating-your-quality-management-system-can-improve-performance","status":"publish","type":"post","link":"https:\/\/www.qad.com\/blog\/2023\/07\/how-automating-your-quality-management-system-can-improve-performance","title":{"rendered":"How Automating Your Quality Management System Can Improve Performance"},"content":{"rendered":"<p>[vc_row][vc_column][vc_single_image image=&#8221;11275&#8243; img_size=&#8221;full&#8221;][vc_column_text]<span style=\"font-weight: 400;\">Quistem\u2019s Cathy Fisher and I have been strong advocates about breaking down the silos among quality, supply chain and IT a lot on the <\/span><a target=\"_blank\" href=\"https:\/\/autosupplychainprophets.com\/\" rel=\"noopener\"><span style=\"font-weight: 400;\">Auto Supply Chain Prophets<\/span><\/a><span style=\"font-weight: 400;\"> podcast through our research on the intersection of MMOG\/LE and IATF 16949, which then led to our 24 essential supply chain processes. However, most wonder how it can be done. We recently had Mike Payionk, Quality Control Program Manager at PennEngineering on the podcast and <\/span><a target=\"_blank\" href=\"https:\/\/autosupplychainprophets.com\/episode\/why-automating-your-qms-improves-your-supply-chain-performance\/\" rel=\"noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\"> is what he had to say!<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Why Implement QAD EQMS at PennEngineering?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Mike indicated that there was a patchwork of different companies at <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/blog\/2021\/09\/pennengineering-turns-to-qad-eqms-to-standardize-quality\" rel=\"noopener\"><span style=\"font-weight: 400;\">PennEngineering<\/span><\/a><span style=\"font-weight: 400;\">. They had a decentralized model that worked against them. So, as they acquired new companies or built new plants each had their own independent system. It was one of the biggest things they looked at and knew they needed to standardize their processes.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, one of the biggest challenges for PennEngineering was their lack of visibility into quality information. They needed a cloud-based solution so that they could easily track and measure quality information at 12 sites across the globe. This was key for PennEngineering. They wanted to make sure they weren&#8217;t storing it in some file on a plant or corporate computer. Today, they can access quality information from any mobile device anywhere that has internet access. This was an improvement they really welcomed.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">The Business Benefits of EQMS<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Mike worked in quality for many years and saw everything from Access databases, Excel spreadsheets and paper and pencil. However, the benefits PennEngineering saw from implementing an <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/solutions\/qad-eqms\" rel=\"noopener\"><span style=\"font-weight: 400;\">Enterprise Quality Management System<\/span><\/a><span style=\"font-weight: 400;\"> far outweighed anything he had ever imagined, including transforming their business. They achieved the following benefits to date:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Decreased the cost of poor quality from 1.62% to 1.32% at one plant as sales were increasing\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Visibility into sister plant issues and the ability to ask, \u201cI saw this happen, how did your plant fix it?\u201d<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ability to see customer concerns\/calls to ensure that no steps are being missed\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Track intercompany corrective actions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Control documents so that no due dates are missed with increased accountability to all departments<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Better management of APQP through automation of the process<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Make external audits easier by demonstrating automated document control<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Mission Accomplished<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Today, <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/documents\/case-studies\/penn-engineering.pdf\" rel=\"noopener\"><span style=\"font-weight: 400;\">PennEngineering<\/span><\/a><span style=\"font-weight: 400;\"> has transformed their entire business. They no longer even worry about the lack of standardization. When they acquire a new company or build a new plant, the <a href=\"https:\/\/www.qad.com\/blog\/2018\/03\/beginners-guide-to-quality-management-systems\">quality management system<\/a> is this furthest from the minds of those doing the work because they know there is an established system ready to use. It is so easy for PennEngineering to bring on new plants and it makes it really worth it.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Next Steps<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Since the data is all in one system, PennEngineering can now apply artificial intelligence (AI). They already started to look at taking the data using AI to determine the company&#8217;s biggest issues and detect similarities. Mike stressed \u201cwe couldn&#8217;t do that without having all of our information in one spot to look at. And, the organization\u2019s that don&#8217;t jump in try to adopt Industry 4.0 are either going to be left behind or they&#8217;re going to be struggling to catch up.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, PennEngineering is also developing external suppliers by giving them access to the EQMS portal to work through corrective actions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">PennEngineering is not waiting for customers such as <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/blog\/2023\/05\/how-ford-is-changing-the-car-buying-experience\" rel=\"noopener\"><span style=\"font-weight: 400;\">Ford<\/span><\/a><span style=\"font-weight: 400;\"> to automate their quality management system. They know there are more customers to come and so they are getting ahead of the future customer requests. This way, by the time their customers ask for it, they are already doing it.\u00a0<\/span><\/p>\n<p><b>Please visit the Auto Supply Chain Prophets podcast website to hear the <\/b><a target=\"_blank\" href=\"https:\/\/autosupplychainprophets.com\/episode\/why-automating-your-qms-improves-your-supply-chain-performance\/\" rel=\"noopener\"><b>complete interview<\/b><\/a><b> with PennEngineering\u2019s Mike Payionk.<\/b>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_single_image image=&#8221;11275&#8243; img_size=&#8221;full&#8221;][vc_column_text]Quistem\u2019s Cathy Fisher and I have been strong advocates about breaking down the silos among quality, supply chain and IT a lot on the Auto Supply Chain Prophets podcast through our research on the intersection of MMOG\/LE and IATF 16949, which then led to our 24 essential supply chain processes. However, most wonder [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":11275,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[182,2045],"tags":[2097,6,2726,1589,2725,148,2727,2103],"class_list":["post-11274","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-supply-chain-trends","tag-auto-supply-chain-prophets","tag-automation","tag-data-visibility","tag-enterprise-quality-management-system","tag-pennengineering","tag-qms","tag-quality-information","tag-supply-chain-processes"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Automating Your Quality Management System Can Improve Performance | QAD Blog<\/title>\n<meta name=\"description\" content=\"PennEngineering\u2019s Mike Payionk shares the challenges and triumphs he experienced 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Onica","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.qad.com\/blog\/wp-content\/uploads\/2021\/08\/Terry-Onica_avatar-96x96.jpg","url":"https:\/\/www.qad.com\/blog\/wp-content\/uploads\/2021\/08\/Terry-Onica_avatar-96x96.jpg","contentUrl":"https:\/\/www.qad.com\/blog\/wp-content\/uploads\/2021\/08\/Terry-Onica_avatar-96x96.jpg","caption":"Terry Onica"},"description":"Terry Onica is QAD's automotive vertical director. She lives in the metropolitan Detroit, Michigan area, which is one of the best places in the world you would expect to find someone who is passionate for her industry! In her spare time, she enjoys getting her friends and family to run with her in 5K\/10Ks across the USA.","url":"https:\/\/www.qad.com\/blog\/author\/terry"}]}},"_links":{"self":[{"href":"https:\/\/www.qad.com\/blog\/wp-json\/wp\/v2\/posts\/11274","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qad.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.qad.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.qad.com\/blog\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qad.com\/blog\/wp-json\/wp\/v2\/comments?post=11274"}],"version-history":[{"count":3,"href":"https:\/\/www.qad.com\/blog\/wp-json\/wp\/v2\/posts\/11274\/revisions"}],"predecessor-version":[{"id":12211,"href":"https:\/\/www.qad.com\/blog\/wp-json\/wp\/v2\/posts\/11274\/revisions\/12211"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.qad.com\/blog\/wp-json\/wp\/v2\/media\/11275"}],"wp:attachment":[{"href":"https:\/\/www.qad.com\/blog\/wp-json\/wp\/v2\/media?parent=11274"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.qad.com\/blog\/wp-json\/wp\/v2\/categories?post=11274"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.qad.com\/blog\/wp-json\/wp\/v2\/tags?post=11274"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}