{"id":11888,"date":"2022-12-05T08:54:04","date_gmt":"2022-12-05T16:54:04","guid":{"rendered":"https:\/\/www.qad.com\/blog\/?p=11888"},"modified":"2024-07-09T17:07:24","modified_gmt":"2024-07-10T00:07:24","slug":"process-management","status":"publish","type":"post","link":"https:\/\/www.qad.com\/blog\/2022\/12\/process-management","title":{"rendered":"Process Management | Business Tools and Methodologies"},"content":{"rendered":"

WHAT IS PROCESS MANAGEMENT?<\/b><\/h2>\n

Process management is a systematic approach for ensuring effective and efficient business processes are in place. It is the ability of a company to ensure, through its processes, the efficiency and productivity of its organization for better profitability and greater customer satisfaction.<\/span><\/p>\n

What is a Business Process?<\/b><\/h3>\n

A company can be represented as a network of flows (processes) that cross it to bring a product or a service (value) to its customers. These processes can occur at all parts of an organization and often start from the needs and expectations of customers and run through the company while respecting quality, cost and deadline objectives<\/span><\/p>\n

As a result, there are many methodologies and tools have been developed to optimize processes in order to support companies growth.<\/span><\/p>\n

METHODOLOGIES TO IMPROVE BUSINESS PROCESSES<\/b><\/h2>\n

Kaizen<\/b><\/h3>\n

Kaizen is the Japanese word for \u201cgood change\u201d (Kai = change, Zen = good) and describes the methodology of continuous improvement that is applied to business functions at all levels of an organization and its processes. This method aims to make small changes to the process every day. The constant search for solutions to the smallest problem makes change more accessible because it is done in small steps. More than a methodology, Kaizen has also become a state of mind in organizations using it.<\/span><\/p>\n

The main Kaizen principles :<\/b><\/h4>\n
    \n
  1. Constantly question yourself<\/span><\/li>\n
  2. Do not aim for perfection but for continuous improvement<\/span><\/li>\n
  3. Identify the original causes of problems<\/span><\/li>\n
  4. Solve problems without delay<\/span><\/li>\n
  5. Prioritize changes<\/span><\/li>\n
  6. Involve everyone in the change<\/span><\/li>\n<\/ol>\n

    Kaizen Advantage:<\/b><\/h4>\n

    sudden changes can run up against problems of change management and some people may be reluctant to change. Small, repeated changes accompany profound changes over time and are more easily accepted.<\/span><\/p>\n

    Lean Management<\/b><\/h3>\n

    Lean management is a methodology that was formalized by American researchers at the Massachussets Institute of Technology (MIT). Lean Management\u201d is an English expression whose term \u201clean\u201d is evocative, it means \u201cfat free\u201d or \u201clean\u201d. The very principles of this methodology are to eradicate the unnecessary wastefulness and to focus on what brings value by applying the Muda, Mura, and Muri, the Japanese words referred to in the \u201c3Ms\u201d of the lean management model.<\/span><\/p>\n

    Muda, Mura, and Muri in lean manufacturing refer to:\u00a0<\/b><\/h4>\n