{"id":11892,"date":"2022-12-11T15:24:20","date_gmt":"2022-12-11T23:24:20","guid":{"rendered":"https:\/\/www.qad.com\/blog\/?p=11892"},"modified":"2026-02-17T11:37:36","modified_gmt":"2026-02-17T19:37:36","slug":"how-does-process-mining-leverage-data","status":"publish","type":"post","link":"https:\/\/www.qad.com\/blog\/2022\/12\/how-does-process-mining-leverage-data","title":{"rendered":"How Does Process Mining Leverage Data?"},"content":{"rendered":"

Data: The “Black Gold” Of The Century<\/b><\/h2>\n

Google (Alphabet), Facebook and Tencent joined the <\/span>top 15 global market capitalizations<\/span><\/a>. They all have one thing in common: their business model is essentially based on data!<\/span><\/p>\n

Data has been described as the \u201cnew gold\u201d<\/span><\/a> or the <\/span>\u201cblack gold\u201d<\/span><\/a> of the 21st century: it is indeed difficult for companies today to do without this digital \u201cfuel\u201d which is a real growth lever and which has made the fortune of some. Data is nowadays of a great variety, easily accessible and sometimes in <\/span>real-time<\/span><\/a>.<\/span><\/p>\n

Indeed, <\/span>the evolution of the volume of digital data available is exponential<\/span><\/a>. As of 2020, the growth has been more than 3% in only 10 years! \u2013 To better imagine the data in this graph, let\u2019s compare the storage capacity of a smartphone in general between 30 GB and 512 GB to the data generated by connected objects in 2025, the zettabyte corresponding to 1,000 billion GB.<\/span><\/p>\n

While a smartphone is about 64GB, IoT data will represent 79 Zb in 2025, i.e. 79,000 billion GB (<\/span>IDC market research<\/span><\/a>).<\/span><\/p>\n

Collecting and Understanding How to Use Data<\/b><\/h2>\n

The challenge for companies is no longer to collect data but to be able to make the most of it, and this is not always easy. A Forrester study from 2021 shows that one out of two companies would be unable to exploit even their own customer data from the CRM. However, and still according to the same study, 8 out of 10 companies declare that they give priority to data-based information to make their decisions. The paradox is obvious: the decision is made difficult or impossible because of the data!<\/span><\/p>\n

Forbes in a December 2021 article<\/span><\/a>, identifies multiple trends to manage to leverage this data in 2022: two of them are automation and real-time.<\/span><\/p>\n

Leveraging Data with Process Mining<\/b><\/h2>\n

These two key factors of success in data exploitation are omnipresent in <\/span>Process Mining<\/span><\/a>. Process Mining is a technology that recovers logs from information systems and company applications. It allows to identify and map in real time all the activity and processes of companies. The restitution is visual and dynamic; it gives a precise vision of how the processes are operated on the field.<\/span><\/p>\n

This allows you to observe inefficiencies and redundancies but also points of optimization and automation at each stage of your organization. Machine Learning and AI complement Process Mining to automate the management and analysis of all collected data.<\/span><\/p>\n

Examples of Process Mining in Use<\/b><\/h2>\n