{"id":12224,"date":"2024-10-17T08:44:58","date_gmt":"2024-10-17T15:44:58","guid":{"rendered":"https:\/\/www.qad.com\/blog\/?p=12224"},"modified":"2024-10-17T08:44:58","modified_gmt":"2024-10-17T15:44:58","slug":"introducing-qad-chatbot-your-new-best-friend","status":"publish","type":"post","link":"https:\/\/www.qad.com\/blog\/2024\/10\/introducing-qad-chatbot-your-new-best-friend","title":{"rendered":"Introducing QAD Chatbot: Your New Best Friend"},"content":{"rendered":"

[vc_row][vc_column][vc_single_image image=”12229″ img_size=”full”][vc_column_text]In the digital era, customers expect immediate and efficient support. Chatbots have emerged as a powerful tool to meet these expectations. By automating routine inquiries and providing round-the-clock assistance, chatbots are transforming the way businesses interact with their customers.<\/span><\/p>\n

Tired of waiting in support queues? QAD has you covered.<\/b><\/p>\n

Chatbots – the Future of QAD Customer Support<\/span><\/h2>\n

QAD\u2019s chatbot provides answers to simple “How to” questions or other queries for which the answer could be found in the knowledge base, the document library or automated workflows.\u00a0<\/span><\/p>\n

The answers are powered by <\/span>generative AI<\/span><\/a> which has the ability to understand customer intent and complex syntaxes. Result: short explanations followed by a link to the article that supports it or direct resolution to queries triggered by workflows.\u00a0<\/span><\/p>\n

To start a conversation, click the widget on the bottom right corner of the following QAD sites to open the chat window.<\/span><\/p>\n

How to Access the QAD Chatbot for Customer Support<\/span><\/h2>\n

Accessing the QAD chatbot is simple. Below is a list of QAD sites where chatbot service is available:<\/span><\/p>\n