{"id":13114,"date":"2025-12-04T09:37:13","date_gmt":"2025-12-04T17:37:13","guid":{"rendered":"https:\/\/www.qad.com\/blog\/?p=13114"},"modified":"2025-12-04T09:37:13","modified_gmt":"2025-12-04T17:37:13","slug":"building-a-foundation-that-will-help-optimize-your-technology","status":"publish","type":"post","link":"https:\/\/www.qad.com\/blog\/2025\/12\/building-a-foundation-that-will-help-optimize-your-technology","title":{"rendered":"Building a Foundation That Will Help Optimize Your Technology"},"content":{"rendered":"<p>[vc_row][vc_column][vc_single_image image=&#8221;13115&#8243; img_size=&#8221;full&#8221;][vc_column_text]<span style=\"font-weight: 400;\">The benefits of modern technology tools are unmistakable. Enterprise systems, highly specialized software, and artificial intelligence applications can provide greater business intelligence and more efficient operations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, even the most advanced technology tool won\u2019t solve operational challenges if the foundational work isn\u2019t done. New systems can\u2019t solve bad practices. They can actually make them worse.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before you invest in a new technology or attempt to optimize the systems you already have in place, assess your processes, customer needs and culture. Setting the foundation for digital change will not only make the technology more effective, it will also improve adoption and cross-functional collaboration.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Assess and Improve Business Processes<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A new system can bring process efficiencies and tie systems together if you take the time to assess and <\/span><a target=\"_blank\" href=\"https:\/\/www.ipmcinc.com\/services\/operational-excellence\/manufacturing-improvement\/\" rel=\"noopener\"><span style=\"font-weight: 400;\">improve processes<\/span><\/a><span style=\"font-weight: 400;\"> before you set the requirements.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Map out your production value stream to understand the processes and product bottlenecks. Start with a simple flow chart following the product from raw materials to finished goods. And get validation from key stakeholders on the differences between ideal and actual procedures.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you have a documented process that everyone agrees on as a baseline, you can begin to analyze it to identify ways to improve it. Keep your organization\u2019s priorities in mind. Companies have to assess, and sometimes re-assess, what they want to prioritize: productivity vs. capacity, customer demand vs. working capital, etc.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Beyond production, identify the handoffs and interdependencies that connect processes, data, and system interactions across the supply chain. Including supply chain, production, procurement, sales, and marketing in the discussion will allow more accurate sales and operations planning and integrated business planning.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Consider Customer Needs<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Encouraging collaboration among all the different functions will also ensure that customer needs are considered. Segmented service levels can be a helpful tool. For example, not all customers need 98 percent OTIF (on-time, in-full) delivery. Some may allow more variability, giving production more flexibility.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You may even find customers to retire. When <\/span><a target=\"_blank\" href=\"https:\/\/www.ipmcinc.com\/\" rel=\"noopener\"><span style=\"font-weight: 400;\">Integrated Project Management (IPM)<\/span><\/a><span style=\"font-weight: 400;\"> worked with a global food company to improve slipping service levels for its best customers, a root cause was an overgrown product portfolio. Observing production and analyzing historical data revealed products with minimal and even negative margins. A team that included production, commercial sales, and strategy balanced that information with overall customer profitability, strategic importance, and working relationships. Customers were segmented and some were ultimately phased out.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Considering the customers with high margins, scale, or growth potential will help build technology requirements and optimize systems.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Leadership Drives a Culture of Improvement<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Leadership is paramount to creating a culture of expected behaviors, consistency and improvement. If your organization has a history of failed implementations or change initiatives, trust may need to be rebuilt. Strong leaders combine people skills (e.g., empathy, discipline, selflessness) with clearly expressed prioritized goals (e.g., health and safety, performance, personal improvement, <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/blog\/2025\/01\/finding-enterprise-adaptability-through-industrial-transformation\" rel=\"noopener\"><span style=\"font-weight: 400;\">adaptability<\/span><\/a><span style=\"font-weight: 400;\">).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The companion to leadership is a continuous improvement operating model. Methodologies such as Lean-PDCA, Six Sigma, total productive maintenance, and daily direction-setting rely on strong operational fundamentals.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Regardless of model, plans are rarely fully realized because reality always goes off script. It\u2019s leadership and culture that determine how you respond to deviations, reap the benefits of iterative improvement, and deliver success.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">A Virtuous Cycle<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When you do the foundational work, advanced digital tools enable <\/span><a target=\"_blank\" href=\"https:\/\/www.ipmcinc.com\/services\/operational-excellence\/\" rel=\"noopener\"><span style=\"font-weight: 400;\">process excellence<\/span><\/a><span style=\"font-weight: 400;\">, informed decision-making, and increased visibility into and control of your operations. And because the foundation improves the technology, the technology will improve the foundational elements in a virtuous cycle.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is these building blocks, along with a culture of improvement, that will support your company\u2019s growth and financial success.<\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_single_image image=&#8221;13115&#8243; img_size=&#8221;full&#8221;][vc_column_text]The benefits of modern technology tools are unmistakable. Enterprise systems, highly specialized software, and artificial intelligence applications can provide greater business intelligence and more efficient operations. However, even the most advanced technology tool won\u2019t solve operational challenges if the foundational work isn\u2019t done. New systems can\u2019t solve bad practices. They can actually make [&hellip;]<\/p>\n","protected":false},"author":216,"featured_media":13115,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[182,199],"tags":[3285,3287,3286,3284,2650],"class_list":["post-13114","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-manufacturing-trends","tag-business-optimization","tag-culture-of-improvement","tag-customer-needs","tag-ipm","tag-process-optimization"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Building a Foundation That Will Help Optimize Your Technology | QAD Blog<\/title>\n<meta name=\"description\" content=\"Strengthen your digital transformation by fixing processes, aligning teams, and creating a solid foundation that ensures technology delivers real impact.\" \/>\n<meta name=\"robots\" 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