{"id":6193,"date":"2018-02-13T09:07:44","date_gmt":"2018-02-13T17:07:44","guid":{"rendered":"https:\/\/blog-prod.qad.com\/blog\/?p=6193"},"modified":"2024-10-08T17:03:58","modified_gmt":"2024-10-09T00:03:58","slug":"quality-management-executive-support","status":"publish","type":"post","link":"https:\/\/www.qad.com\/blog\/2018\/02\/quality-management-executive-support","title":{"rendered":"Quality Management: Getting Your Executives on Board"},"content":{"rendered":"<p>[vc_row][vc_column][vc_single_image image=&#8221;6393&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<span style=\"font-weight: 400;\">When everybody in your organization is on the same page with your quality management program, things will run smoothly. Yes, this even includes the executives. Do you recall <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/blog\/2017\/10\/dr-w-edwards-deming-hero-quality\/\" rel=\"noopener\"><span style=\"font-weight: 400;\">Dr. W. Edwards Deming\u2019s 14 points for total quality management<\/span><\/a><span style=\"font-weight: 400;\">? If you don\u2019t remember, I\u2019ll refresh your memory on one; <\/span><i><span style=\"font-weight: 400;\">No. 14: put everybody in the company to work accomplishing the transformation.<\/span><\/i><span style=\"font-weight: 400;\"> These points are as solid now as they were when Deming presented them in the 1980s.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Involve Executives in the Quality Management Process<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A way to ensure that quality is on the minds of executives is to include them in the process. Using your process is a great way to do two very important things: explain to executives their new role in quality and communicate how to make quality a culture within the organization driven by them as leaders. Start by creating a risk governance team that includes at least one executive member to review and enforce the risk methodology. As with any other processes, continuously look for ways to improve the risk management process and evolve the methodology for your organization. With executive involvement, they will see the value and contribute to the process. Executive visibility and participation are key and a great way to drive quality toward operational excellence. To help paint this vision for executives, we need to show them the value of quality. Using <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/blog\/2017\/06\/iatf-169492016-resources-need-one-place\/\" rel=\"noopener\"><span style=\"font-weight: 400;\">IATF as an example<\/span><\/a><span style=\"font-weight: 400;\">, you can leverage these new requirements to bring your maturity model to the executive&#8217;s attention and together, create a process to follow.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The ultimate goal of the enterprise should be that quality is inherent and is built into the process that is followed every day by everyone. <\/span><a target=\"_blank\" href=\"http:\/\/blog.lnsresearch.com\/infographic-automotive-ceo-whats-your-iatf-169492016-survival-plan\" rel=\"noopener\"><span style=\"font-weight: 400;\">This vision of using recommended quality practices as an advantage has been reviewed by <\/span><i><span style=\"font-weight: 400;\">LNS Research<\/span><\/i><\/a><span style=\"font-weight: 400;\">. Their data has shown that operating income of organizations using these recommended practices, on average, improved by $10 million per $1 billion. This kind of improvement should be more than enough to have executives get on board with quality in your organization.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Speak the Language of the Executives<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">It\u2019s great to shoot for the goal of implementing best practices to achieve operational excellence, but what am I comparing my organization to? Getting interest from executives is one step, the next is showing a comparison between your organization\u2019s current state and the recommended best practices. Try communicating this information via a maturity model. A maturity model is a quick way to visually identify where your organization currently stands versus the industry view of operational excellence. By identifying your current position on the model, this helps to visualize your starting point, and use the rest of the model to identify your journey to operational excellence.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=&#8221;6395&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h2><span style=\"font-weight: 400;\">Find the Right QMS for Your Organization<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The final piece is looking for the justification of a manual or paper-based QMS versus an automated solution that provides the recommended best practices out of the box. A paper-based QMS requires many people to provide any value and is still very prone to errors. These inefficiencies end up being very costly. An automated QMS removes many of the manual inefficiencies, so an organization actually gets a reduction in costs going with an enterprise <a href=\"https:\/\/www.qad.com\/blog\/2018\/03\/beginners-guide-to-quality-management-systems\">quality management system<\/a>. Learn about how <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/solutions\/manufacturing-erp\/data-sheet\/qad-cloud-qms-data-sheet\" rel=\"noopener\"><span style=\"font-weight: 400;\">QAD Cloud QMS<\/span><\/a><span style=\"font-weight: 400;\"> can help you with the rules and regulations of your industry, reduce paperwork and easily share information throughout your organization.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I recently spoke on this subject at the 2017 AIAG Quality Summit with a presentation <\/span><span style=\"font-weight: 400;\">on the importance of quality as a step toward operational excellence.<\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_single_image image=&#8221;6393&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]When everybody in your organization is on the same page with your quality management program, things will run smoothly. Yes, this even includes the executives. Do you recall Dr. W. Edwards Deming\u2019s 14 points for total quality management? If you don\u2019t remember, I\u2019ll refresh your memory on one; No. 14: put everybody in [&hellip;]<\/p>\n","protected":false},"author":50,"featured_media":6393,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[182,199],"tags":[7,46,9,15,112,18,24,151,29,32,148,113,376,359],"class_list":["post-6193","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-manufacturing-trends","tag-automotive","tag-automotive-manufacturing","tag-cloud-erp","tag-enterprise-resource-planning","tag-erp","tag-erp-software","tag-manufacturing","tag-manufacturing-software","tag-qad","tag-qad-erp","tag-qms","tag-quality","tag-quality-management","tag-risk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Quality Management: Getting Your Executives on Board | QAD 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