{"id":9649,"date":"2021-08-03T09:47:38","date_gmt":"2021-08-03T16:47:38","guid":{"rendered":"https:\/\/www.qad.com\/blog\/?p=9649"},"modified":"2025-04-16T11:49:30","modified_gmt":"2025-04-16T18:49:30","slug":"improving-quality-management-in-food-and-beverage-real-water-recall","status":"publish","type":"post","link":"https:\/\/www.qad.com\/blog\/2021\/08\/improving-quality-management-in-food-and-beverage-real-water-recall","title":{"rendered":"Improving Quality Management in F&#038;B: Real Water Recall"},"content":{"rendered":"<p>[vc_row][vc_column][vc_single_image image=&#8221;9650&#8243; img_size=&#8221;full&#8221;][vc_column_text]<span style=\"font-weight: 400;\">Every food and beverage (F&amp;B) recall catches the public\u2019s attention, as we run to our pantries or refrigerators with hearts racing to check for the infected product. For food and beverage manufacturers, the response is one of relief if it\u2019s not your product, or utter terror if it is.<\/span><\/p>\n<p><b>How can food and beverage processors and manufacturers become better prepared to prevent potential safety issues and comply with future changes to regulations?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">QAD\u2019s Stephen Dombroski outlines lessons learned and suggested avenues for improvement in his <\/span><a target=\"_blank\" href=\"https:\/\/foodsafetytech.com\/column\/recent-recalls-emphasize-need-for-quality-management-systems-in-the-food-and-beverage-industry\/\" rel=\"noopener\"><span style=\"font-weight: 400;\">recent article<\/span><\/a><span style=\"font-weight: 400;\"> in <\/span><i><span style=\"font-weight: 400;\">Food Safety Tech<\/span><\/i><span style=\"font-weight: 400;\">, \u201cRecent Recalls Emphasize Need for Quality Management Systems in the Food and Beverage Industry.\u201d In it he describes how <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/blog\/2018\/03\/beginners-guide-to-quality-management-systems\" rel=\"noopener\"><span style=\"font-weight: 400;\">modern quality systems<\/span><\/a><span style=\"font-weight: 400;\"> that are fully integrated with a manufacturer\u2019s operating systems, processes and procedures meet requirements for:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Traceability<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Document control<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Product and process change management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Audits<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Supplier quality management<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">The Real Water Recall<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In March 2021, the FDA ordered an <\/span><a target=\"_blank\" href=\"https:\/\/www.fda.gov\/food\/outbreaks-foodborne-illness\/investigation-acute-non-viral-hepatitis-illnesses-real-water-brand-alkaline-water-march-2021\" rel=\"noopener\"><span style=\"font-weight: 400;\">investigation<\/span><\/a><span style=\"font-weight: 400;\"> into Acute Non-viral Hepatitis Illnesses stemming from \u201cReal Water\u201d Brand Alkaline Water and in May 2021, the FDA ordered a complete recall of the Las Vegas-based bottled water brand. In June, the FDA announced the company agreed to cease operations until it can comply with the Federal Food, Drug and Cosmetic (FD&amp;C) Act and other requirements. The Department of Justice filed a<\/span><a target=\"_blank\" href=\"https:\/\/www.fda.gov\/news-events\/press-announcements\/nevada-based-bottled-water-manufacturer-agrees-stop-production-failure-comply-manufacturing\" rel=\"noopener\"> <span style=\"font-weight: 400;\">complaint<\/span><\/a><span style=\"font-weight: 400;\"> on behalf of the FDA claiming the company \u201c<\/span><span style=\"font-weight: 400;\">failed to meet preventive controls requirements to control food hazards, failed to follow current good manufacturing practice (CGMP) requirements for bottled water,\u201d and alleged that the company\u2019s products are <\/span><span style=\"font-weight: 400;\">\u201c<\/span><span style=\"font-weight: 400;\">adulterated within the meaning of the FD&amp;C Act because they have been prepared, packed or held under insanitary conditions whereby they may have become contaminated with filth or may have been rendered injurious to health.\u201d The complaint also alleges misbranding.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The increasing complexity of the bottled water segment highlights the need for better quality technology and process management to handle, among other issues, the SKU proliferation and explosion of consumer demand. Adding to the complexity is the heightened focus brought about by the COVID-19 pandemic as the industry and the government investigate the potential for virus transmission via food or food packaging. Ongoing changes in labeling laws affecting additives and processes add yet another layer of demands and challenges.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Minimizing Recalls with an Adaptive ERP<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">An <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/industries\/food-beverage\" rel=\"noopener\"><span style=\"font-weight: 400;\">adaptive food and beverage ERP<\/span><\/a><span style=\"font-weight: 400;\"> system can guide manufacturers toward streamlining inventory, more efficiently managing the supply chain, and keeping quality monitoring front and center. A comprehensive system synchronizes the steps and processes to minimize breaches in the field-to-fork movement of food products. It\u2019s way past time for producers to abandon manual processes and <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/blog\/2018\/04\/time-to-digitize-food-beverage-industry\" rel=\"noopener\"><span style=\"font-weight: 400;\">digitize their operations<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The most crucial components of an adaptive ERP for food and beverage manufacturers include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a target=\"_blank\" href=\"https:\/\/www.qad.com\/blog\/2021\/03\/improving-traceability-and-material-handling-systems-efficiency\" rel=\"noopener\"><span style=\"font-weight: 400;\">Track and traceability<\/span><\/a><span style=\"font-weight: 400;\"> of every lot from the company facility or co-packer to its final distribution in the market.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Document management and control, including safety precautions, ingredients and processes.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Product and process change management so that inspection processes are integrated with control plans.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Audit processes that support a manufacturer\u2019s compliance with all regulations and drive continual improvement and corrective actions as needed.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Supplier <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/blog\/2019\/04\/metrics-that-matter-quality-management\" rel=\"noopener\"><span style=\"font-weight: 400;\">quality management<\/span><\/a><span style=\"font-weight: 400;\"> following industry best practices to avoid food safety issues and ensure supplier conformance.<\/span><\/li>\n<\/ul>\n<p><a target=\"_blank\" href=\"https:\/\/www.qad.com\/industries\" rel=\"noopener\"><span style=\"font-weight: 400;\">Industry-specific ERP solutions<\/span><\/a><span style=\"font-weight: 400;\"> for food and beverage manufacturers offer management systems for the critical elements of the supply and value chains. An adaptive ERP solution promotes efficient plant maintenance, food safety, traceability and recall procedures to minimize the possibility and<\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/blog\/2019\/09\/managing-recalls-with-adaptive-erp\" rel=\"noopener\"> <span style=\"font-weight: 400;\">costs of a recall<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Lessons Learned<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The need for <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/blog\/2018\/11\/the-top-risks-of-not-having-a-quality-management-system\" rel=\"noopener\"><span style=\"font-weight: 400;\">quality management systems<\/span><\/a><span style=\"font-weight: 400;\"> couldn\u2019t be more acute. Following a major recall like that experienced by Real Water, there are more lessons to be learned:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Regulations will continue to increase to protect food safety<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">New processes and ingredients will increase government scrutiny<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer demand will continue to pressure the industry<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A focus on sustainability is growing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Product life cycles are accelerating, lead times are growing shorter and manufacturers are pressured to deliver product faster than ever<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Technology delivers efficient processes, systems and compliance for managing food production<\/span><\/li>\n<\/ul>\n<p><b><i>\u201cManufacturers in the food and beverage industry are under intense scrutiny to consistently produce safe food. Occasionally, issues occur that are out of a manufacturer\u2019s control, but the producers of food and beverage products still have a responsibility to ensure that all precautions are in place to meet the safety needs of the end consumer.\u201d \u2014 Stephen Dombroski, Director of Consumer Markets<\/i><\/b><\/p>\n<p><span style=\"font-weight: 400;\">To learn more, check out the <\/span><a target=\"_blank\" href=\"https:\/\/foodsafetytech.com\/column\/recent-recalls-emphasize-need-for-quality-management-systems-in-the-food-and-beverage-industry\/\" rel=\"noopener\"><span style=\"font-weight: 400;\">full article<\/span><\/a><span style=\"font-weight: 400;\"> in <\/span><i><span style=\"font-weight: 400;\">Food Safety Tech<\/span><\/i><span style=\"font-weight: 400;\">.<\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_single_image image=&#8221;9650&#8243; img_size=&#8221;full&#8221;][vc_column_text]Every food and beverage (F&amp;B) recall catches the public\u2019s attention, as we run to our pantries or refrigerators with hearts racing to check for the infected product. For food and beverage manufacturers, the response is one of relief if it\u2019s not your product, or utter terror if it is. How can food and [&hellip;]<\/p>\n","protected":false},"author":56,"featured_media":9650,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[182,199],"tags":[301,1759,1532,1757,324,1761,1760,113,376,34,914,1731,1762,1007,1758],"class_list":["post-9649","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-manufacturing-trends","tag-audit","tag-document-management-system","tag-fb","tag-food-beverage-recalls","tag-food-and-beverage-manufacturing","tag-process-change-management","tag-product-change-management","tag-quality","tag-quality-management","tag-quality-management-system","tag-recalls","tag-regulatory-compliance","tag-supplier-quality-management","tag-traceability","tag-track-trace"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Improving Quality Management in F&amp;B: Real Water Recall | QAD Blog<\/title>\n<meta name=\"description\" content=\"Improving quality management in food and beverage manufacturing can improve product safety and compliance with industry regulation changes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.qad.com\/blog\/2021\/08\/improving-quality-management-in-food-and-beverage-real-water-recall\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Improving Quality Management in F&amp;B: Real Water Recall | QAD Blog\" \/>\n<meta property=\"og:description\" content=\"Improving quality management in food and beverage manufacturing can improve product safety and compliance with industry regulation changes.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.qad.com\/blog\/2021\/08\/improving-quality-management-in-food-and-beverage-real-water-recall\" \/>\n<meta property=\"og:site_name\" content=\"QAD Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/QADerp\" \/>\n<meta property=\"article:published_time\" content=\"2021-08-03T16:47:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-16T18:49:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.qad.com\/blog\/wp-content\/uploads\/2021\/08\/8_3_2021_A.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"900\" \/>\n\t<meta property=\"og:image:height\" content=\"450\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Caleb Finch\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@QAD_Community\" \/>\n<meta name=\"twitter:site\" content=\"@QAD_Community\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Caleb Finch\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.qad.com\\\/blog\\\/2021\\\/08\\\/improving-quality-management-in-food-and-beverage-real-water-recall#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.qad.com\\\/blog\\\/2021\\\/08\\\/improving-quality-management-in-food-and-beverage-real-water-recall\"},\"author\":{\"name\":\"Caleb Finch\",\"@id\":\"https:\\\/\\\/www.qad.com\\\/blog\\\/#\\\/schema\\\/person\\\/90dbfdc4e3cf702dd6a85847078cdc2d\"},\"headline\":\"Improving Quality Management in F&#038;B: Real Water Recall\",\"datePublished\":\"2021-08-03T16:47:38+00:00\",\"dateModified\":\"2025-04-16T18:49:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.qad.com\\\/blog\\\/2021\\\/08\\\/improving-quality-management-in-food-and-beverage-real-water-recall\"},\"wordCount\":778,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.qad.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.qad.com\\\/blog\\\/2021\\\/08\\\/improving-quality-management-in-food-and-beverage-real-water-recall#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.qad.com\\\/blog\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/8_3_2021_A.jpg\",\"keywords\":[\"audit\",\"Document management system\",\"F&amp;B\",\"Food &amp; 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