{"id":9770,"date":"2025-05-30T08:39:08","date_gmt":"2025-05-30T15:39:08","guid":{"rendered":"https:\/\/www.qad.com\/blog\/?p=9770"},"modified":"2026-01-19T11:30:12","modified_gmt":"2026-01-19T19:30:12","slug":"erp-implementation-12-valuable-lessons-learned","status":"publish","type":"post","link":"https:\/\/www.qad.com\/blog\/2025\/05\/erp-implementation-12-valuable-lessons-learned","title":{"rendered":"ERP Implementation: 12 Valuable Lessons Learned"},"content":{"rendered":"<p>[vc_row][vc_column][vc_single_image image=&#8221;9772&#8243; img_size=&#8221;full&#8221;][vc_column_text]<em>Updated: May 30, 2025<\/em><br \/>\n<em>Published: September 16, 2021<\/em><\/p>\n<h2><span style=\"font-weight: 400;\">Tools for a Successful ERP Implementation<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">What makes an ERP implementation successful? There are many different factors that go into turning an implementation plan into a success. We\u2019ve recently written about the topic of ERP implementation in various blogs, providing key steps for success and best practices.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/blog\/2025\/05\/5-key-steps-for-a-successful-erp-implementation\" rel=\"noopener\"><span style=\"font-weight: 400;\">5 Key Steps for a Successful ERP Implementation<\/span><\/a><span style=\"font-weight: 400;\">,<\/span> <span style=\"font-weight: 400;\">we describe QAD\u2019s scalable implementation process, which includes milestone review and the identification of deliverables and commitments. QAD has developed a strategic process called Effective On Boarding (EOB) that makes implementation rapid and effective. The EOB process <\/span><span style=\"font-weight: 400;\">utilizes accelerated implementation tools, pre-defined industry standard processes and work instructions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What does go-live really look like? We identify the steps and key players in our blog<\/span><span style=\"font-weight: 400;\">,<\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/blog\/2021\/06\/erp-go-live-expecting-the-unexpected\" rel=\"noopener\"> <span style=\"font-weight: 400;\">ERP Go-Live: Expecting the Unexpected<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"> Before a typical go-live weekend, <\/span><span style=\"font-weight: 400;\">the ERP team has completed the Business Process Workshops and has an agreed-upon functional scope. Using Conference Room Pilots, the team has resolved any configuration issues. End users and shop floor operators have conducted User Acceptance Testing, and the team is ready for the dynamic data cut-over and go-live.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At QAD, we guide prescriptive ERP implementations that enable customers to own their solution based on support and coaching from our domain and industry expert consultants. Our ethos is to tailor the implementation process to each individual situation, as we describe in our blog, <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/blog\/2021\/07\/working-with-qad-erp-consultants-and-implementers\" rel=\"noopener\"><span style=\"font-weight: 400;\">Working with QAD ERP Consultants and Implementers<\/span><\/a><span style=\"font-weight: 400;\">. For that reason, we offer three choices for implementation team membership:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><a target=\"_blank\" href=\"https:\/\/www.qad.com\/services\" rel=\"noopener\"><span style=\"font-weight: 400;\">QAD Professional Services<\/span><\/a>;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a target=\"_blank\" href=\"https:\/\/www.qad.com\/partners\/find-a-partner\" rel=\"noopener\"><span style=\"font-weight: 400;\">Certified QAD Implementation Partners<\/span><\/a><span style=\"font-weight: 400;\">; or<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A blend of QAD Services and certified implementation partners<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">From our vast experience in successful ERP implementation projects, we have developed a series of tools, starting with the EOB process, combined with an issue management tool, coaching and training, and a formal \u201clessons learned\u201d process. QAD delivers executive oversight of projects to meet customer expectations.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">ERP Implementation Lessons Learned<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">With hundreds of successful implementations under our belts, we\u2019ve learned some valuable lessons about ERP implementation, including the value of maintaining <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/champion-pace\" rel=\"noopener\"><b>pace<\/b><\/a><span style=\"font-weight: 400;\">. It\u2019s important to consider all lessons learned.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">1. Benefits, Justification and Realization<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Follow full due diligence and include contingency planning. Overall, we know that projects are successful when the team has a full understanding of business requirements crossed with product capabilities. Projects fail when there is a mismatch in expectations on upgrade paths and a pressure to commit to unachievable timelines.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">2. Stakeholder Commitment<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Promote executive-level sponsorship\/C-level champion involvement and a well-balanced customer\/QAD partnership with QAD involvement on the steering committee. We\u2019ve found that recent ERP implementation experience among project team members is a major contributor to success. We build those project implementation skills into the entire process.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">3. Risks<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Conduct regular risk reviews between the customer and QAD and maintain an executive level focus on big impact risks. Kick off the project with a full risk review, monitor risks actively and escalate.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">4. Issues<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Track issues regularly and manage them as they arise. Escalate issues early to the steering committee, allocate them and follow up.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">5. Project Scope<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Set a clear and mutually agreed upon scope, include scope change controls, challenge customizations, and create clear rules for data cleansing. Maintain scope stability, create detailed business process workbooks, and implement a change control process. When projects experience untracked and unmanaged scope changes, a high level of customization with related complex data cleansing, these are red flags that the implementation may be in trouble.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">6. Progress Against Milestones<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Create detailed project plans with a critical path. Make time for detailed planning and escalate red flags early. Projects are more likely to fail when they are managed to high level milestones, experience repeated re-planning of go-live or are pressured to keep to go-live dates despite red flags.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">7. Change Management<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Create an effective change management plan and ask for help. When the team has little or no experience in ERP implementation and change management plans are limited in scope, the implementation can go awry.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">8. Project Resources<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Include full-time customer resources coupled with QAD resources with appropriate experience. Free up resources early and flag any resource concerns. Projects fail when customer and QAD resources are constrained.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">9. Costs<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">View QAD as a strategic supplier rather than a transactional one. Build in contingency funds for unexpected challenges. Projects are less successful when costs of change are underestimated, and the budget does not include contingency funds. Success comes from a collaborative approach with QAD.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">10. Integration and Dependencies<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Focus on technical integration and data migration. Avoid limited integration information and poor data cleansing.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">11. Quality<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Adopt a common project methodology that includes release management, develop a broad-based quality plan, and gather lessons learned from other projects. Avoid a mismatch of customizations to expectations.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">12. Environment<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Build a strong technical team, include change management planning, and collaborate with R&amp;D on performance. Maintain good integration between QAD and the customer\u2019s technical resources. Don\u2019t underestimate the gap between legacy systems and QAD Adaptive ERP. Track any unresolved system performance issues.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Is it Time to Reassess Your ERP Implementation?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Learn from QAD\u2019s implementation lessons to gain an effective implementation process. Our highly experienced ERP implementation experts and <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/services\" rel=\"noopener\"><span style=\"font-weight: 400;\">global ERP and solution consulting services<\/span><\/a><span style=\"font-weight: 400;\"> steer customers to implementation success.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_raw_html]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[\/vc_raw_html][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_single_image image=&#8221;9772&#8243; img_size=&#8221;full&#8221;][vc_column_text]Updated: May 30, 2025 Published: September 16, 2021 Tools for a Successful ERP Implementation What makes an ERP implementation successful? There are many different factors that go into turning an implementation plan into a success. We\u2019ve recently written about the topic of ERP implementation in various blogs, providing key steps for success and [&hellip;]<\/p>\n","protected":false},"author":124,"featured_media":9772,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[199],"tags":[1689,1815,1688,15,1636,1814,1637,376,179],"class_list":["post-9770","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-manufacturing-trends","tag-change-management","tag-contingency-planning","tag-effective-on-boarding","tag-enterprise-resource-planning","tag-erp-implementation","tag-implementation-lessons-learned","tag-qad-erp-implementation","tag-quality-management","tag-risk-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ERP Implementation: 12 Valuable Lessons Learned | QAD Blog<\/title>\n<meta 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