{"id":9931,"date":"2021-12-14T10:20:40","date_gmt":"2021-12-14T18:20:40","guid":{"rendered":"https:\/\/www.qad.com\/blog\/?p=9931"},"modified":"2023-02-15T14:22:54","modified_gmt":"2023-02-15T22:22:54","slug":"understanding-fdas-new-approach-to-computer-software-validation","status":"publish","type":"post","link":"https:\/\/www.qad.com\/blog\/2021\/12\/understanding-fdas-new-approach-to-computer-software-validation","title":{"rendered":"Understanding FDA\u2019s New Approach to Computer Software Validation"},"content":{"rendered":"<p>[vc_row][vc_column][vc_single_image image=&#8221;9935&#8243; img_size=&#8221;full&#8221;][vc_column_text]<span style=\"font-weight: 400;\">The term CSV (computer software validation) invokes nightmares and lost sleep for management at medical device, pharmaceutical and biotech manufacturers because it is such an arduous task and a huge cost to the business. But good news is, there\u2019s a new approach \u2013 CSA (computer system assurance) &#8211; and its benefits are huge. Let\u2019s break it down.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to a recent <\/span><a target=\"_blank\" href=\"https:\/\/axendia.com\/blog\/2021\/10\/04\/digital-transformation-the-business-imperative-for-life-sciences\/\" rel=\"noopener\"><span style=\"font-weight: 400;\">Axendia research report<\/span><\/a><span style=\"font-weight: 400;\">, only 37% of life sciences companies have implemented or are currently piloting digital transformation technologies. Why is that? It&#8217;s often difficult and costly to change existing processes (or upgrade old disconnected systems) that have already been validated and proven to be effective. So, why change something that\u2019s not broken?<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">FDA Validation History<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Validation of software systems traces back to the mid-1970s when FDA officials proposed the validation concept to govern the quality of pharmaceutical products. In 1987, the FDA published its first \u201cFDA Guidelines on General Principles of Process Validation\u201d with a focus on documented evidence to provide assurances that a specific process would consistently produce a product that meets predetermined specifications and quality attributes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In its<\/span><a target=\"_blank\" href=\"https:\/\/www.fda.gov\/regulatory-information\/search-fda-guidance-documents\/general-principles-software-validation\" rel=\"noopener\"> <span style=\"font-weight: 400;\">General Principles of Software Validation; Final Guidance for Industry and FDA Staff<\/span><\/a><span style=\"font-weight: 400;\"> the FDA calls computer system validation the \u201cconfirmation by examination and provision of objective evidence that software specifications conform to user needs and intended uses, and that the particular requirements implemented through software can be consistently fulfilled.\u201d The validation guidelines relate to hardware, software, peripherals, personnel and system documentation and manuals.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What is the Difference Between CSV and CSA?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In a recent<\/span> <span style=\"font-weight: 400;\">webinar, Francisco Vicenty,\u202fCase for Quality program manager at the U.S. Food and Drug Administration, and Sandy Hedberg, Cloud Assurance QA\/RA manager at USDM Life Sciences, talked about <\/span><a target=\"_blank\" href=\"https:\/\/www.usdm.com\/Insights\/Blogs\/FAQ-Computer-System-Validation-CSV-vs-Computer-Sof\" rel=\"noopener\"><span style=\"font-weight: 400;\">the differences and reasons<\/span><\/a><span style=\"font-weight: 400;\"> behind this new guidance (expected FY22).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you think of the 80\/20 rule, the current CSV methodology has manufacturers spending 80% of their time documenting and only 20% of their time testing. The FDA wants to flip this so that 80% of a manufacturer&#8217;s time is spent on critical thinking and applying the right level of testing to higher-risk activities, while only 20% of their time is spent documenting (CSA methodology). This critical thinking should be focused on three questions:\u202f\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Does this software impact patient safety?\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Does this software impact product quality?\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Does this software impact system integrity?\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">CSA is a framework designed to help manufacturers achieve CSV. CSA will provide\u202fclarity on the\u202fstance and methodology\u202fused to determine what is high risk and what is not, therefore minimizing misinterpretation by manufacturers. The clarification in the CSA approach flips the paradigm to focus on critical thinking (risk-based), assurance needs, testing activities and documentation, in that order.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Why is the FDA Making this Change?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Too much work is done for fear of regulatory punishment instead of fear of putting a poor-quality product on the market. For software\u202fnot used in a product, manufacturers are referring to burdensome guidance that is more than 20 years old, trying to avoid FDA Form 483 observations and warning letters from FDA investigations and third-party consultants. Nothing should be done for fear of regulatory observations. Instead, the focus should be on testing for higher confidence in system performance and applying the right risk-based assurance rigor for a given level of risk to patient safety and product quality. The new CSA framework also enables manufacturers to &#8220;take credit&#8221; for prior assurance activity and upstream and downstream risk controls like vendor qualifications.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All eyes are on the FDA for the <strong><a target=\"_blank\" href=\"https:\/\/www.fda.gov\/media\/161521\/download\" rel=\"noopener\">upcoming release<\/a><\/strong> of its new guidance document <\/span><span style=\"font-weight: 400;\">\u201cComputer Software Assurance for<\/span> <span style=\"font-weight: 400;\">Manufacturing, Operations and Quality System Software\u201d expected in 2022.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">FDA\u2019s Current Validation Focus<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The goal of the FDA\u2019s current validation guidance is to ensure that medical device, pharmaceutical, and biotech manufacturers produce <\/span><span style=\"font-weight: 400;\">high quality<\/span><span style=\"font-weight: 400;\"> products and that their manufacturing systems and software systems that support manufacturing will withstand rigorous testing and verification. And once tested and validated, this should not be changed. The qualification focus is on three areas:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Installation qualification (IQ)<\/b><span style=\"font-weight: 400;\"> \u2013 the vendor (i.e. QAD) installs and documents the software and trains users in its functionality. Traditionally, manufacturers installed software on local hardware using CDs and were required to write test scripts to validate these processes. However, today with SaaS based solutions, the onus is on software companies to provide \u201cdocumented evidence\u201d that the cloud-hosted software application(s) have been fully tested and validated to support a manufacturer\u2019s facility, in the right location, and support the right users, etc.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Operational qualification (OQ)<\/b><span style=\"font-weight: 400;\"> \u2013 the manufacturer launches the software, users enter credentials and conduct basic business processes (e.g. open an invoice, process a manufacturing transaction, review inventory status, disposition quality events, following functional specifications from the user\u2019s manual). Again, historically, the testing and validation process with regard to OQ is typically configured to support unique business processes and therefore requires custom test scripts. And in this case, on-site manufacturing validation expertise is required. However, as more and more companies move to SaaS platforms, manufacturers depend on software companies to provide more \u201cout of the box\u201d capabilities that leverage industry best practices.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Performance qualification (PQ)<\/b><span style=\"font-weight: 400;\"> \u2013 the manufacturer expands the use of the software functionality to support business operations that are unique to their business, and in this case, additional, customized test scripts for validation are required.<\/span><\/li>\n<\/ol>\n<h2><span style=\"font-weight: 400;\">Is There Hope for CSA?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The goal for the new guidance is to <\/span><span style=\"font-weight: 400;\">encourage life sciences companies to accelerate the adoption of digital technologies and, as a result, develop and deliver <\/span><i><span style=\"font-weight: 400;\">higher quality<\/span><\/i><span style=\"font-weight: 400;\"> medical technologies and therapeutics <\/span><i><span style=\"font-weight: 400;\">more quickly<\/span><\/i><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The good news is that we will see \u2013 and we\u2019re already starting to see \u2013 an increase in the adoption of digital solutions. In fact, the <\/span><a target=\"_blank\" href=\"https:\/\/axendia.com\/blog\/2021\/10\/04\/digital-transformation-the-business-imperative-for-life-sciences\/\" rel=\"noopener\"><span style=\"font-weight: 400;\">Axendia report<\/span><\/a><span style=\"font-weight: 400;\"> also cited 63% of manufacturers are already leveraging a modern cloud platform.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What\u2019s the Impact for Software Vendors?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">On the other side of the equation, it\u2019s putting more onus on software vendors to create and provide more validation support, in the form of pre-validation test scripts, and proof of software testing frameworks and methodologies, security, training, certifications and the like. In addition, as more software applications move to the cloud, and <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/blog\/2020\/12\/saas-erp-the-case-for-moving-to-the-cloud\" rel=\"noopener\"><span style=\"font-weight: 400;\">SaaS systems<\/span><\/a><span style=\"font-weight: 400;\"> become more common, manufacturers will need less customization and more out-of-the-box solutions.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Best Practices and Recommendations<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Medical device and pharmaceutical manufacturers often ask how QAD supports validation of its software given the important role QAD Adaptive ERP, <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/documents\/ebooks\/compliance-or-quality.pdf\" rel=\"noopener\"><span style=\"font-weight: 400;\">EQMS<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a target=\"_blank\" href=\"https:\/\/www.qad.com\/documents\/white-papers\/achieving-digital-transformation-success-in-life-sciences.pdf\" rel=\"noopener\"><span style=\"font-weight: 400;\">Production Execution<\/span><\/a><span style=\"font-weight: 400;\"> solutions provide in producing, testing, and delivering regulated medical equipment, diagnostics and therapies. Rest assured, QAD has a rigorous software development life cycle (SDLC) framework it uses to develop, test, and manage security of its software and cloud hosted solutions. In addition, it has a robust list of standard operating procedures (SOPs) that support enterprise wide processes, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Security<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Qualification and change controls<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Electronic records archival<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Backup and recovery<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Document controls<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Employee qualification and training<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Management controls<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Supplier controls and qualification<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">New Arrival and Separation (NAS) Policy<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data archiving<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Software installation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">System change control<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Disaster recovery<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">How Can I Validate QAD Digital Solutions?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">QAD\u2019s qualified IT environment delivers the infrastructure life sciences customers require to meet their software validation needs both today and for the future. QAD\u2019s computer systems, hardware, software and networks used to operate QAD Adaptive ERP comply with appropriate standards and approved design intentions, and are capable of consistently operating within established limits and tolerances. QAD delivers a demonstrable state of control and regulatory compliance. The benefits of QAD\u2019s cloud environment are many:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reduced operating costs<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reduced risk<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reduced regulatory compliance burden<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increased security and data privacy protection<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Stability and reliability<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Rapid deployment<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Where Can I Find Resources to Help with QAD Computer System Validation?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">QAD works with partners and system integrators like <\/span><a target=\"_blank\" href=\"https:\/\/www.strategic.com\/erp-services\/erp-validation\/\" rel=\"noopener\"><span style=\"font-weight: 400;\">Strategic Information Group (SIG)<\/span><\/a><span style=\"font-weight: 400;\"> to deploy and validate their software applications. SIG has worked with hundreds of QAD Life Sciences customers across the globe, of all sizes, to support customer-specific validation requirements and provide validation guidance or turn-key implementation services. Their validation toolkit provides many of the required components including the computer system validation plan, functional requirements, operational and performance qualification protocols and test script, risk assessment, traceability matrix, among other items.\u00a0<\/span><\/p>\n<p><b>Learn more about QAD\u2019s digital transformation solutions for<\/b><a target=\"_blank\" href=\"https:\/\/www.qad.com\/life-sciences\" rel=\"noopener\"> <b>life sciences<\/b><\/a><b> and QAD\u2019s <\/b><a target=\"_blank\" href=\"http:\/\/www.strategic.com\" rel=\"noopener\"><b>validation partner resources<\/b><\/a><b>.<\/b>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_single_image image=&#8221;9935&#8243; img_size=&#8221;full&#8221;][vc_column_text]The term CSV (computer software validation) invokes nightmares and lost sleep for management at medical device, pharmaceutical and biotech manufacturers because it is such an arduous task and a huge cost to the business. But good news is, there\u2019s a new approach \u2013 CSA (computer system assurance) &#8211; and its benefits are huge. [&hellip;]<\/p>\n","protected":false},"author":108,"featured_media":9935,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[182,199],"tags":[1938,1931,1929,1932,1930,1928,1933,1934,1936,1935,1937,113,1731,1351],"class_list":["post-9931","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-manufacturing-trends","tag-biotech-industry","tag-computer-software-assurance","tag-computer-software-validation","tag-csa","tag-csv","tag-fda-software-validation","tag-it-infrastructure","tag-it-qualified-environment","tag-life-sciences-industry","tag-medical-device-industry","tag-pharmaceutical-industry","tag-quality","tag-regulatory-compliance","tag-software-validation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Understanding FDA\u2019s New Approach to Computer Software Validation | QAD Blog<\/title>\n<meta name=\"description\" content=\"Learn more about the FDA\u2019s new approach to computer software validation and how the benefits can improve manufacturer compliance and quality.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.qad.com\/blog\/2021\/12\/understanding-fdas-new-approach-to-computer-software-validation\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Understanding FDA\u2019s New Approach to Computer Software Validation | QAD Blog\" \/>\n<meta property=\"og:description\" content=\"Learn more about the FDA\u2019s new approach to computer software validation and how the benefits can improve manufacturer compliance and quality.\" \/>\n<meta property=\"og:url\" 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