QAD Customer Relationship Management (CRM) supports improvements in these key metrics by providing tools to help you record, monitor and manage your relationships with customers throughout the entire sales cycle.

Sales Force Automation facilitates collaboration and communication across your extended team, with powerful contact management tools that allow you to acquire and share a deep knowledge of every account – helping you build strong, long-lasting, and profitable customer relationships.

By managing all of the touch points with your customer, you will understand them better. You will track and score all leads, ensuring fewer missed opportunities and less time wasted chasing the wrong accounts.

Management has instant visibility into the pipeline, ensuring accurate forecasts and successful marketing campaigns, with Marketing Automation tools to help marketing and sales work together to drive revenue through campaigns like email marketing and multi-step communication & sales campaigns.

Visual Dashboards provide accurate, timely analysis of sales activity, supporting the measurement of key performance indicators such as sales by rep, by product line and other critical metrics.