QAD Customer Relationship Management > CRM Overview Demo Guide > Demonstration Summary
  
Demonstration Summary
In this demonstration, you will see how Customer Relationship Management helps you be more efficient, productive and responsive to your customers by using customer and contact profiles, opportunity tracking, campaign management and graphical dashboards.
Note: Additional detailed demonstrations are available for Sales Force and Marketing Automation.
Key Points
Key elements of CRM
o customer and contact profiles
o opportunities
o campaigns
o dashboards