QAD CRM Inbound APIs

Customer Relationship Management 6.7 > Administration Guide > QAD CRM APIs > QAD CRM Inbound APIs

QAD CRM Inbound APIs have been developed to maintain various business objects in QAD CRM. The business objects are maintained based on an operation specific to the API. The API returns a Response Dataset with key data including the CRM Table Name and Record ID.

• Profile

• Contact

• Site Address (Other Addresses)

• Activity

• Opportunity (Sales Quote and Sales Order)

• Proftrnx (Profile History)

• ReplChng (Data Replication)

The API supports the following operations:

• Operation = A (Add/Create)

• Operation = M (Modify—Modify record only if it exists.)

• Operation = R (Delete)

• Operation = S (Synchronize—Add record if it does not exist; modify the record if it exists.)

• Operation = U (Do not modify. Do not do anything to the record.)