This section describes the administration of the QAD Customer Relationship Management (QAD CRM) system.

Organization Setup
Describes how to set up business units, users, and teams in QAD CRM.

Territory Management
Explains how to set up territories in QAD CRM.

System Security
Describes security in QAD CRM.

Menu, Program, and Field Object Management
Describes maintaining menus, programs, and field objects.

System Configuration
Explains how to configure settings for various modules in CRM.

Reports and Queries
Describes how to create reports and run reports in CRM.

Template Manager
Describes how to design and apply templates in CRM.

QAD AdminService
Describes the settings required to run QAD AdminService (ADS).

Includes the required configurations to refresh databases.