QAD Customer Relationship Management 6.7.3 > Administration Guide > Overview
  
Overview
This section contains an overview of QAD Customer Relationship Management (QAD CRM). It discusses the following topics:
QAD CRM Components
Discusses QAD Sales Force Automation, QAD Marketing Automation, and QAD Remote Sales.
System Integrations
Discusses Integration with QAD Enterprise Applications and Microsoft Exchange Server.
Security
Explains how security concerns are addressed.
QAD AdminService
Explains how QAD AdminService (ADS) is used.