If you system is configured to synchronize data categorized in QADCRM, you may need to create a QADCRM category first. For information about how to create the QADCRM category in Microsoft Outlook, see the MS Outlook Help or the section “Configuring Microsoft Outlook” in QAD CRM User Guide.

For information about how to synchronize contacts, see the section “Synchronizing Contacts” in QAD CRM User Guide.