Customer Relationship Management 6.7.2
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Upgrading QAD CRM 6.4.4 Patch Bundle1 to QAD CRM 6.5.1
Upgrading QAD CRM 6.4.4 Patch Bundle1 to QAD CRM 6.5.1
Pre-Upgrade Tasks
1 Perform QAD CRM 6.4.4 pb1 data synchronization to make sure all the remote nodes are synchronized with the host database because remote nodes need to be recreated after upgrade. If you do not synchronize, their data will not be available on the host and this way they can lose data.
2 Make sure following prerequisite components are installed:
• Appropriate Progress 10.1C03/10.2A02/10.2B01/10.2b02 OE studio
• QAD CRM 6.5b13 (=CRM 6.5.1)
• Appropriate version of QAD ERP (If applicable—that is, if QAD CRM is to be integrated with ERP)
3 Backup the CRM 6.4.4 pb1 database to be upgraded.