About This Course

Course Description

QAD designed this course to cover the basics of preparing to implement customer schedules in QAD Enterprise Applications Enterprise Edition (EE).

The course includes:

• An introduction to customer schedules

• An overview of key business considerations

• Setting up customer schedules

• Operating customer schedules

• References to other QAD materials

• Activities and exercises throughout the course that let students practice key concepts and processes in customer schedules

Course Objectives

By the end of this class, students will:

• Analyze some key business decisions before setting up customer schedules

• Set up and operate customer schedules

Audience

• Implementation consultants

• Members of implementation teams

• Key users

• Information Systems (IS staff who support the EDI/EDI eCommerce interfaces)

Prerequisites

• Basic knowledge of:

• Hardware and network configurations

• QAD Enterprise Applications as it is used in the business

• Working knowledge of the manufacturing industry in general

Note: Students unfamiliar with QAD Enterprise Applications should read User Guide: Introduction to QAD Enterprise Applications before attending this class.

Course Credit and Scheduling

This course is designed to be taught in two days.

Virtual Environment Information

The hands-on exercises in this book should be used with the latest Enterprise Edition learning environment in the 10USA > 10USACO workspace. When prompted to log in, specify demo for user ID and qad for password.

QAD Web Resources

If you encounter questions on QAD software that are not addressed in this book, several resources are available. The QAD corporate Web site provides product and company overviews. From the main site, you can access the QAD Learning or Support site and the QAD Document Library. Access to some portions of these sites depends on having a registered account.

http://www.qad.com/

QAD Learning Center

To view available training courses, locations, and materials, use the QAD Learning Center. Choose Education under the Services tab to access this resource. In the Learning Center, you can reserve a learning environment if you want to perform self-study and follow a training guide on your own.

QAD Document Library

To access release notes, user guides, training guides, and installation and conversion guides by product and release, visit the QAD Document Library. Choose Document Library under the Support tab. In the QAD Document Library, you can view HTML pages online, print specific pages, or download a PDF of an entire book.

To find a resource, you can use the navigation tree on the left or use a powerful cross-document search, which finds all documents with your search terms and lets you refine the search by book type, product suite or module, and date published.

QAD Support

Support also offers an array of tools depending on your company’s maintenance agreement with QAD. These include the Knowledgebase and QAD Forums, where you can post questions and search for topics of interest. To access these, choose Visit Online Support Center under the Support tab.