To summarize:

• You should do periodic backups of your process maps, especially before making a major change.

• Process flows go from left to right and top to bottom.

• You should NOT include a start or end node, and you SHOULD use the correct colors and styles to match the process.

• Connectors should never crisscross; use elbow connectors between rows when possible, instead of a straight diagonal line,

and try to keep it to just one bend in the elbow.