Service Setup > Product Lines
  PPT
Product Lines
Product lines determine which general ledger accounts are used for various financial activities. Service accounts are used for GL transactions in Call Activity Recording and for expensed Material Orders.
Service Labor
When labor is consumed in CAR this account is credited, while the WIP account is debited.
Service Overhead
This account is used in conjunction with the service labor account to track labor burden for labor consumed in CAR. Just like the service labor account, it is credited while the WIP account is debited during consumption of labor in CAR.
Service Expense
The service expense account is used to track expenses recorded in CAR. During the transaction processing step in CAR, the service expense account of the charge product line is credited for expense amounts and WIP is debited. The cost of inventory issued on an expensed material order (MO) is also debited to this account. An expensed MO uses a charge code to find a charge product line. When the items on the MO are issued, the Service Expense account of the product line is debited and inventory is credited.
Expense Due
This account is used to track the amounts due to employees for expenses that occur in service activity related.When invoices for call activity are posted, this account is debited for the expense amounts recorded in Call Activity Recording and the WIP account is credited.
Service Returns
When items are returned in CAR, the returns account is credited and inventory debited.
Deferred Revenue
Account to track deferred revenue for service contracts referencing this product line. Collected revenue is held in a deferred account and is posted periodically over the contract duration.
Accrued Revenue
Used to track accrued revenue from service contracts that reference this product line. In accrual-basis accounting, revenue is recorded in the period in which it is earned, regardless of whether cash is received in that period.