Renew Contract to New Number
Contracts cannot be renewed to the same number. The system automatically retrieves the next available number from Contract Control, except in cases where a new number may be supplied.
There are several good business reasons to not allow contracts to be renewed to the same number. Renewing to the same number essentially re initializes the existing contract. This could easily leave a lapse in coverage at the end of the year between the time the contract was renewed and the beginning of the next year.
Renewing to the same number also removes historical references to previous terms and agreements, which may be important in answering questions about contractual obligations.
Finally, renewing to the same number invalidates any calls that may currently reference the contract. A call taken on December 31 should be serviced under the old terms and conditions, not the ones in effect on January 1.