Quotes remain in effect for a period controlled by Days to Expire in Call Management Control. The system adds the value in Days to Expire to the quote creation date to determine the quote’s expiration date.

If you access an expired quote in Call Quote Maintenance, you get a warning message.

You cannot release an expired quote. Change the expiration date to reactivate the quote.

Move released or expired quotes to a history table with Expired Quote Move to History (11.1.1.22). Delete and archive quotes from the history table with Call/Quote History Delete/Archive (11.1.1.23).