RMA Maintenance
Executing RMA Maintenance follows a number of distinct steps:
1 Fill out the RMA header frames which sets up default values for line item issues and receipts.
2 Record items to be issued to the customer (Issues).
3 Record items to be returned from the customer for repair or replacement (Receipts).
4 Complete the trailer that totals billing amounts and trailer codes.
5 Optionally ship/receive directly from RMA Maintenance; if not done here, separate ship and receive functions can be used.
