Labor Management > Example - Change Task Assignments
  PPT
Example - Change Task Assignments
When there are multiple open tasks available for the same User, when you assign a task to a User in this workbench, this task is received next by the user even when the other unassigned tasks have a higher priority.
Currently, you can use Labor Management Workbench to assign users to specific tasks; however, the task assignment using Transaction Priority Workbench overrides Labor Management Workbench. Labor Management Workbench does not actually assign tasks. Also, there is no option to change the transaction priority.