Sales Order Setup > Master Comments
  PPT
Master Comments
Master comments do more than store and organize textual information for an item. They can also be copied into documents such as purchase orders, sales quotations, and sales orders.
Master Comment Maintenance
Master comments differ from transaction comments in that they can be used throughout the system, while transaction comments can only be used with a transaction.
They remain in the system until deleted.
Anyone with access to master comments can review or change any comment.
Comments can be categorized by code in the Type field.
Comments in sales orders can be:
Associated with customer number and/or line items
Incorporated into the sales order header or line item (copied into the document)
Note: The type code and language code are both user-defined.
Example:  
Lengthy descriptions of specifications
Standard shipping directions
Descriptions in multiple languages