Blocked Transactions
You may want to restrict which activity can be initiated in the system for active customers. For example:
• You may want to create sales orders for some customers but not calls or contracts in the Service/Support Management (SSM) module.
• You may need to block a customer that has credit problems.
• You may need to block a supplier who is delivering late or has quality problems.
Note: When customers are marked as inactive, all related transactions are automatically marked as blocked; you do not need to set up the transactions. Marking a customer as inactive is done in the AR module.
