A number of restrictions relate to deleting a ship-to address. You cannot delete a ship-to address if it is referenced as the ship-to customer on a sales order, material order, sales quote, scheduled order, invoice, service repair order (SRO), or SSM return material authorization (RMA).

When you delete a ship-to record in Customer Ship-To Delete, the associated business relation ship-to address is also deleted provided it is not referenced on another address in any domain.