Credit Card Payments
Customer payments by credit card are validated and authorized using QAD Customer Self-Service (CSS). See QAD Customer Service Implementation Guide for information on the credit card authorization process.
When an order is placed from a QAD CSS Web site, QAD CSS communicates with the credit card issuing company to approve or decline the payment, and generates a sales order in the QAD Sales module for approved payments. The sales order is processed using standard shipment functions and Invoice Post and Print. During invoice post, the system creates the corresponding customer invoice, captures the payment amount through the credit card authorization, and creates a new customer payment with a For Collection status. Receiving the banking information from the bank sets the payment status to Paid.
Important: Bank payment formats are defined per entity. Customer sites are also defined per entity. When the customer site and the customer bank payment format are defined for different entities, the system generates errors during Invoice Print and Post, which prevent the sales order from being posted, and so also prevent the automatic customer payment. Therefore, you must verify that bank payment formats and sites are defined for the same entity when setting up credit card payments.