Create Reason Codes
After the reason codes are created, reason codes can be entered before or after a shipment.
• To enter reason codes before making a shipment, use Pre-Shipper/Shipper Workbench. In Shipment Performance Control, set the field Enter Reason Codes in Workbench to Yes.
• To enter reason codes after a shipment has been completed, use Shipment Reason Code Entry or Shipment Performance Data Maintenance.