The PSW, MSW, Component Availability, and other workbench features play a crucial role in your day-to-day scheduling operations. So when problems occur or issues arise, your workday is affected, and this, in turn, indirectly affects production.

You can take a number of basic steps to solve workbench problems on your own, or, at the very least, narrow down their causes. So the next time you encounter a misbehaving function, try performing the troubleshooting tips in this appendix.

You can also document the steps you take; that way, if a tech-support call becomes inevitable, you can eliminate what is not causing the problem.