Revenue Accounts
If you are using deferred or accrued revenue types, set up Deferred and Accrued Revenue accounts at the system level, by product line, or for combinations of product line, channel, site, and customer type.
To find deferred and accrued accounts, the system searches first for alternate sales accounts set up in Sales Account Maintenance (1.2.17) using:
• The product line of the service type in effect
• The channel specified on the contract header
• The contract site
• The customer type
If these do not exist, it uses accounts set up in Product Line Maintenance (1.2.1). If these do not exist, it uses accounts defined in Domain/Account Control (36.9.24).
Note: The setting of Use Item Product Line in SSM Accounting Control (36.9.5.10) does not affect the search for Deferred and Accrued Revenue accounts. These accounts apply to the contract as a whole, not individual lines. Therefore, the product line associated with the service type is always used in the search for accounts.