QAD 2017 Enterprise Edition > User Guides > Service/Support Management > Area Maintenance > Overview > Area Holidays
  
Area Holidays
Since areas often represent geographic regions and holidays vary from region to region, you can specify holidays for each area. You can also associate on-call schedules with areas. Define holidays for each area so the scheduling function does not schedule engineers for those days, unless the schedule covers holidays.
See Engineers and Scheduling.