QAD 2017 Enterprise Edition > User Guides > Serialization > Serialization Processing > Returns > PO Returns
  
PO Returns
You can return serialized ship packs to a seller. You can use the Serialization-added program Purchase Order Return by Pack to do this task. You can also use other Serialization and QAD EE PO programs to process returns.
Purchase Order Return by Pack
Use Purchase Order Return by Pack (5.13.12.16) to return items to the supplier by packs. In the Serial frame, you enter the serial ID of units, assembly packs, or item to return.
When you enter an active assembly pack that holds different items, you are required to scan individual lower-level packs that are included. Assign all lower-level packs to PO (or supplier scheduled order) lines before you confirm the return transaction; otherwise, remove them from the assembly pack or remove the assembly pack.
When the pack to return is an active assembly pack and holds a single item, you can scan the serial ID to return the entire pack. But you can only assign it to a single PO line. When the pack to return is an active unit pack or aggregated on an active assembly pack, you can assign it to different PO lines.
You can enter an active serial ID of the unit pack, assembly pack or item to return for the purchase order. You can enter PO line information and other return data in additional frames. You can optionally view the return quantities by lot detail.
The system changes the serial IDs to the Consumed stage once you confirm.

Purchase Order Return by Pack
Pertinent fields are as follows:
PO Number
Enter the PO (or supplier scheduled order) number for which you are creating a return.
RTV Number
Enter a receiver number associated with the original received goods.
Ship From
Enter a valid ship-from address for the purchase order.
Ship To
Enter a valid ship-to for the purchase order.
Serial ID
Enter the unit, assembly pack, or item serial ID to return. The system displays the stage, item number, if applicable, quantity available, site, location, lot, and reference.
Line
Indicate the PO (or supplier scheduled order) line for the return.
Net Received
The system indicates the number of items previously received for the PO line. You cannot edit this field. The cumulative return quantity cannot exceed this quantity.
Cum Return Qty
Indicate the cumulative return quantity of the scanned packs in this transaction.
Quantity
The number of the items in the pack will be returned for the entered line.
Item Number
The system displays the item number of the PO line in read-only format.
Supplier Item
The system displays the related supplier item in read-only format.
ID
For a subcontract line item. Enter the cumulative order ID and operation. The default is from the line-item details on the PO. Return by serialized packs only supports a subcontract at the last operation (return WIP item is not allowed). The system updates the quantity complete at the WO operation.
OP
Enter the cumulative order ID operation. The default is from the line-item details on the PO. Return by serialized packs only supports a subcontract at the last operation. You cannot enter a return WIP item. The system updates the quantity complete at the WO operation.
Other PO Return-Processing Programs
You can use other existing Serialization or QAD EE programs for PO (or supplier scheduled order) return processing. The following table lists the programs and provides processing information.
PO Returns—Programs and Processing
 
Program
Processing Information
Pending PO Shipper Unload (5.13.12.13)
You return serialized packs to the supplier with negative quantity. You can enter a unit pack, assembly pack, or item serial IDs to return for the shipper or packing slip.
When the pack to return is an active unit pack, you can assign it to different PO lines. The Inventory Data frame is read-only and shows the current inventory of the unit pack.
When it is an active assembly pack that holds different items, you scan the individual lower-level packs inside and assign them to the PO lines. Lower-level packs can only hold a single item.
When already an active assembly pack that holds a single item, you can leave the child serial ID blank to return the whole pack. You can only assign a single PO line. You can specify child serial ID separately to assign PO line on each of them or assign multiple PO lines when the child serial ID is a unit pack.
The system cannot build additional higher-level packs for the return serial IDs. When you leave the Serial ID field in the Parent Pack frame blank and enter an active serial ID as the child pack, the system does not generate a parent serial ID.
For return packs, all information in the Inventory Data frame is display only. So, you are required to adjust the inventory or pack structure before the return.
In the Purchase Order Line frame, you enter a negative quantity to pack for returns. Make sure that the item on the specified PO line is the same as the item in the pack to be returned.
You can view all packs and items serial IDs for a return-to-vendor shipper. Pending PO Shipper Unload Report displays the entire hierarchy from master pack to the item serial ID and picking information. Kit components serial IDs are recorded and displayed; however, component serial IDs are not recorded and do not display.
When a subcontract PO line is assigned, it can only be for the last operation for the production. The system updates the quantity complete at the WO operation after return.
The system does not perform an ASN match for return packs. You can confirm the return in PO Shipper Receipt. The system changes serial IDs to the Picked stage in PO Shipper Unload, links to the shipper/packing slip, then confirms. Once confirmed, the serial IDs are consumed.
Use Pending PO Shipper Unload to receive serial IDs that were previously returned to the supplier.
When you scan a serial ID that is in the Consumed stage and not linked with any order or shipper, the system considers the serial ID as previously returned to the supplier, and the supplier shipped the pack back to you with the same or different goods. The system accepts the serial ID in both the Parent Pack and Child Pack frames. The system assigns the pack code, item number, site, location, and other values during the transaction.
Note: When serial IDs are picked in Pending PO Unload but not yet confirmed, you cannot handle the items using Pack Build, Pack Remove, or Pack Issue Unplanned. You can, however, use Pack Transfer to move picked packs linked with purchase orders.
PO Shipper Receipt (5.13.20)
Use PO Shipper Receipt to confirm the shipper/packing slip with a negative quantity. The system validates whether the return quantity is less than or equal to the net received quantity on each PO line. You cannot perform an over-return.
Purchase Order Returns
(5.13.7)
You can only return loose items without serial IDs using this program. When you enter serialized items or the inventory of loose items is not enough but the same items exist in the pack, the system displays an error message. You are required to use the new Purchase Order Return by Pack function.