How QAD improves delivery performance
Delivery Performance Dashboard
Begin with the Delivery Performance dashboard. Here you see critical metrics like:
• On time Performance by Month by Carrier
• Unsuccessful Deliveries by Month
• Correctly Addressed Packages not Delivered First Time
• Address Corrections by Month by Carrier
In most effective enterprises, the ratio of unsuccessful deliveries to on-time deliveries will be very low. This dashboard shows you at a glance if there are delivery issues with any carrier and helps you monitor Service Level Agreement (SLA) compliance.
This dashboard also identifies unsuccessful deliveries – packages that could not be delivered the first time or addresses that needed to be corrected. This usually points out operational issues you need to address, since every missed delivery costs you money.
Demo
1. Select Delivery Performance
Key Points
• On-time delivery by carrier - measures SLA compliance
• Unsuccessful deliveries
• Wrong address
• Delivery outside of working hours
• Signature required, no one there
• Address corrections
• Identifies potential operational improvements
