Demonstration Summary > How QAD supports root cause analysis
  

How QAD supports root cause analysis
Drill-Down
Graphs give you a high-level view. To get more details, click any node – for example last month’s on-time performance for Carrier UPS. In this case, you see the on-time performance for each service or route – 2nd or 3rd day delivery, UPS Express, Ground or Next Day.
For more, click any line – in this case accessing a detailed report of express shipments. Every shipment reference and tracking number is included so you can easily look up the details in the source system. Export this to a pdf or spreadsheet for further analysis.
Demo
1. In On time Performance by Month, click UPS Node 2012/09
2. Click 2012-09 UPS Express
3. (Optionally) Page-down, click Export to Excel icon
Key Points
Drill down for detailed analysis
Graph to grid to report
Export to pdf or Excel
Shipment reference from the source system
Tracking number from the shipment tracking system
o one or more per shipment